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Ensemble Thunderbolt – Factory Hardware Reset / Initialize

Factory Hardware Reset / Initialize

Ensemble’s running on the Apogee Control software
  1. Open Apogee Control
  2. Go to the File menu > Open Snapshot Template
  3. Choose any of the template choices and click Load.
Ensemble’s running the older Apogee Maestro 2 software:

To return Ensemble to the factory default settings:

  1. Start with Ensemble turned off.
  2. While holding down the Output Controller knob, turn Ensemble on.
  3. When the Apogee Splash screen clears and the Display shows the Level Meter screens, let go of the Output Controller knob.

You’ve successfully reset the Ensemble Thunderbolt.

Here’s a video demonstrating this:

Symphony I/O: Hardware Reset (Initialize)

To reset Symphony I/O to its default settings

1. Power off the unit.

2. Press the left hand encoder, and while holding down the left hand encoder, power up the unit.

3. Turn the left hand encoder to select either Reset All or Reset All but Cal.

  • Choose “Reset All but Cal” to reset all settings but the level calibration settings – Analog reference, digital reference and Trim.

  • Choose “Reset All” to reset all settings including level calibration settings.

4. Turn the right hand encoder to Yes.

5. Press either encoder.

6. To proceed without resetting, turn the right hand encoder to No and press either encoder.

Can I use MiC for recording using a Boom Arm ?

The likely fully extended length of most boom arm usage would exceed the USB specification for length of cable. Apogee supplies a 3 meter USB cable as an accessory however this length would not meet all requirements.
There would also be a requirement for a suspension cradle and at this time, Apogee does not plan on supplying such an accessory.

Setting up JAM with Avid Pro Tools

Because JAM does not have an audio output it must be included in an aggregate device that combines multiple sources to create one audio device.


To set up JAM to work with Pro Tools do the following:

1) Connect JAM to your Mac using the included USB cable.

2) Open Audio MIDI Setup located in the Utilities folder on your Mac.

3) Select the Pro Tools Aggregate I/O device on the left side of the screen.

4) Click the check box next to JAM on the right hand screen to add JAM to the aggregate device.

5) In ProTools open the Playback Engine Setup…

6) Select Pro Tool Aggregate I/O in the “Current Engine” drop-down menu at the top of the page.  Set the H/W Buffer Size to 64 Samples and click OK.


7) Open the IO Setup

8 ) Go to the Input Tab and choose “New Path”.  Create 1 new mono input path.

9) Rename the input path “JAM” and assign it to input 3.  Click OK.


10) Assign JAM as the input for your desired audio track.

Now you are ready to record using JAM!