Duet (iPad and Mac): Setup

How do I set up Audacity on Windows for use with ONE, Duet or Quartet?

Since Audacity doesn’t support ASIO drivers without advanced modification of the program, using Apogee ONE, Duet and Quartet with Audacity requires these specific steps:

  1. SAMPLE RATES MUST BE MATCHED MANUALLY in:
    1. Control Panel > Sound > Playback > (Select Apogee Interface) > Properties > Advanced
    2. Control Panel > Sound > Recording > (Select Apogee Interface) > Properties > Advanced
    3. Audacity App > Project Rate
  2. In Audacity, set Audio Host to MME.
  3. In Audacity, click input meters to start monitoring of the input. If no audio is heard, choose Audacity > Transport > Rescan Audio Devices.

How can I determine whether my Windows machine is suitable for audio recording?

Like most providers of audio hardware and software for Windows, we recommend a free utility created by Resplendence Audio called LatencyMon, which can be found here:

www.resplendence.com/latencymon

There are many resources at Resplendence’s site describing how Windows processes might result in degraded audio performance and how to use LatencyMon to detect and resolve the problem. In short, simply download the app and let it run on your Windows computer. After several minutes, LatencyMon will display an evaluation of the suitability of your computer for digital audio. If specific drivers are causing issues, LatencyMon will indicate them. Now the fun starts! For more details, consult our LatencyMon guide.

How can I determine if my Apogee interface is recognized by my Windows computer?

  1. Open Device Manager by right-clicking the Start icon and choosing Device Manager.
  2. Click on the “Apogee USB Audio Devices” disclosure arrow and verify that Apogee ONE, Duet or Quartet appears in the list.
  3. Click on the “Sound, Video and game controllers” disclosure arrow and verify that Apogee ONE, Duet or Quartet appears in the list.

 

How do I configure my Windows computer to play Youtube or Spotify audio via my Apogee interface?

First install the Apogee USB ASIO driver and Maestro software

  1. Open the Sound Control Panel using one of the following methods:
    1. Right-click the Taskbar Speaker icon and choose “Playback devices”.
    2. Type “Sound” in the System searchbar.
  2. Choose the Playback tab
    1. Click on the Speaker-Apogee Quartet (or ONE, Duet) entry, then click Set Default.

  1. Choose the Recording tab
    1. Click on the Line-Apogee Duet entry, then click Set Default.
  2. It’s highly recommended that the WDM driver sample rate is matched to your DAW sample rate (ASIO driver rate). To choose the WDM rate:
    1. In the Playback tab, click on the Speaker-Apogee Duet entry, click Properties.
    2. In the Properties window, click the Advanced tab, then choose the desired sample rate in the Default Format box.
    3. Repeat in the Recording tab.

Windows Compatibility for Apogee ONE for iPad & Mac, Duet for iPad & Mac and Quartet

Which Apogee interfaces are compatible with Windows?

  • Apogee Mic & Jam using the ASIO4All driver
  • The following Apogee interfaces are compatible using the Apogee USB ASIO driver and Apogee Maestro software (downloadable from this website):
    • Apogee Groove
    • ONE for iPad & Mac
    • ONE for Mac
    • Duet for iPad & Mac
    • Quartet
  • Note that these legacy Apogee interfaces aren’t compatible with Windows:
    • Duet Firewire
    • Duet 2
    • ONE revision 1
    • Ensemble Firewire
    • Symphony I/O Mk1 USB

What are the computer requirements for using Apogee interfaces on Windows machines?

  • Windows 10 Enterprise, Pro or Home Editions (64-bit) – Anniversary Update or greater
  • Intel i3 Processor or greater
  • At least 4GB Ram, 8GB strongly recommended

Duet for iPad & Mac not showing up or being recognized on iPad or iPhone

If you’ve connected your Duet to your iDevice but it’s not being recognized on your iPad or iPhone, follow these steps:

 

* Connect Duet to external power supply

* Connect Duet to iPad with your Duet lightning cable

* Unplug the Duet’s power supply

* Plug back in the Duet’s power supply and wait 5 seconds

* Open Maestro on your iPad and wait a couple seconds until the Duet shows up

Now you are ready to use the Duet in your iDevice’s audio apps.

Is Duet compatible with Mac OS X El Capitan (10.11)?

Yes! Duet FireWire, Duet 2 and Duet for iPad/Mac are all fully compatible* with Mac OS X El Capitan (10.11 to current).  Please be sure to download and install the latest El Capitan compatible software package for your product from Apogee’s site.

*  Although Duet FireWire is not “officially supported” after OS X 10.10.5, it is still compatible with OS X 10.11 and should work just like it did on OS X 10.10. You can download the latest installer for Duet Firewire and use it on 10.11 even though it says “Mac OS X 10.10 and 10.9 only”.

 

Click to find the latest Duet FireWire Software Installer

Click to find the latest Duet 2 Software Installer

Click to find the latest Duet for iPad/Mac Software Installer

Is Duet compatible with Mac OS X Yosemite (10.10)?

Yes! Duet FireWire, Duet 2 and Duet for iPad/Mac are all fully compatible with Mac OS X Yosemite (10.10 to 10.10.5).  Please be sure to download and install the latest Yosemite compatible software package for your product from Apogee’s site.

 

Click to find the latest Duet FireWire Software Installer

Click to find the latest Duet 2 Software Installer

Click to find the latest Duet for iPad/Mac Software Installer