Groove

Multi-driver Balanced Armature IEMs with Groove

Apogee does not recommend the Apogee Groove for use with multi-driver balanced armature in-ear monitors. Due to the design of the balanced armature drivers and crossover networks used in this type of headphone, the Groove’s Constant Current Drive amplifier technology may result in uneven frequency response when used with certain models.

Why are the input and output level/volume popup indicators not showing up?

Several Apogee products have pop-up level indicator graphics that will appear on the desktop of your Mac when the input and output levels are adjusted from the device or from the Mac’s keyboard volume buttons.

 

If the pop-ups aren’t appearing, there are a few things to check:

Launch ‘Apogee Maestro 2’ from your Applications folder, click on the ‘Apogee Maestro 2’ drop-down desktop menu and select ‘Preferences’. Confirm that the ‘Display pop-ups’ checkbox is checked. If you don’t see this option, then pop-ups aren’t available for the product you’re using.

 

If you’ve confirmed that the ‘Display pop-ups’ checkbox is checked and you’re still not getting the pop-ups, try the following:

 

– Unplug/replug your Apogee device

– Restart your Mac

– Launch ‘Activity Monitor’ (Applications> Utilities> ‘Activity Monitor’), click the ‘View’ drop-down desktop menu and select ‘All Processes’. Type ‘apogeepopup’ in the searchbar in the upper right-side corner of Activity Monitor. Once you see ‘ApogeePopup’ displayed in the list, highlight it and force-quit the process by clicking the ‘X’ button in the upper left-side corner of Activity Monitor. Wait a few seconds and you should see the popups again after adjusting input/output level.

 

*Note for Duet Firewire and Ensemble Firewire customers*

There was a known issue with pop-ups not working for Duet Firewire and Ensemble Firewire when using any version of Mac OS 10.8. It is recommended that you use either a version of Mac OS earlier than 10.8 or later than 10.9.

 

 

Windows: What is the USB Device Streaming latency values?

The USB Streaming Mode can be set to one of the following values:

• Minimum Latency = 1 millisecond
• Low Latency = 2 milliseconds
• Standard = 4 milliseconds
• Relaxed = 8 milliseconds
• Reliable = 12 milliseconds
• Safe = 16 milliseconds
• Extra Safe = 32 milliseconds

A buffer depth of 1 millisecond is the smallest value supported by the underlying Microsoft bus drivers.

Windows: How to adjust the Latency

On Windows the driver latency is configurable, so that you can optimize for performance. The Apogee Groove Control Panel is accessible from: All Programs->Apogee->Apogee Groove Driver

Under Buffer Settings here are 2 separate drop downs: USB Streaming Mode latency, and ASIO buffer size if you’re using ASIO. The two settings are related, and the control panel will warn you if you try to select an ASIO buffer size that too small for your USB latency setting. The minimum usable buffer setting will vary based on available processing power and other drivers installed. This is something the user may have to experiment with to find the lowest setting that works for them, similar to selecting the buffer size within a DAW.

 

For more detailed Windows Latency information, see the following article:

Windows: What is the USB Device Streaming latency values?

Does Groove work with iOS devices?

Q: Does Groove work with iOS devices (iPhones/iPads)?
A: Only with newer iPads & iPhones that have USB-C ports built-in. If the iPad has a Lightning port the answer is No. This is becauseGroove is a high-performance headphone amplifier and DAC designed to power the most demanding premium headphones. Lightning-only iOS devices simply do not provide enough power for high quality headphone drivers, but the newer USB-C equipped devices do.

Will Apogee USB interfaces work with USB 3.0 ports on my Mac?

Yes, Apogee interfaces including JAM, JAM 96k, MiC, MiC 96k, GiO, Groove, Duet 2, Duet for iPad & Mac, ONE, ONE for iPad & Mac, Quartet, and Symphony I/O have been tested and work well with USB 3.0 ports.

Note-

Although Symphony I/O works as an audio interface with USB 3.0 ports, you will need to use a USB 2.0 port or a USB hub to run the Symphony I/O firmware updater.

When using Apogee interface with Cubase, Sonarworks, output volume level goes to max.

Symptom: When opening a session or selecting Apogee as the audio device, the output goes to full volume every time.

Solution: 

  • In Cubase, go to Devices > Device Setup > Control Panel > Core Audio Device Settings. Under Options, verify that set device attenuation to 0 dB is unchecked.

NOTE: In Cubase 10 and up, this setting is in Studio Setup > Control Panel

  • In Sonarworks, go to Systemwide settings and deselect the “Adjust output device gain checkbox.

How is this possible? All modern Apogee interfaces have input gain and output volume that are digitally controlled rather than an analog potentiometer that must be physically turned. The advantages of digital control are many:

  • Improved Sound Quality (turning the gain doesn’t cause a “scratchy” sound, and enables the advantages of our Step-Gain preamp technology)
  • Settings can be saved to presets that can be recalled later.
  • You can also control the output volume directly from the Mac’s Keyboard, Touchbar, or Volume icon in the Task Bar.

Cubase:  In Cubase this is called “Device Attenuation.”  The intent of this setting is to attenuate, or lower your volume, so you don’t get blasted.  When selecting any audio device with this setting turned on Cubase sets the device’s output volume to 0, since most simple sound cards have 0 as the lowest value.  Since your Apogee is rating the Outputs in digital decibels, where 0dBFS is the highest value, this setting will have the unfortunate opposite result, maxing out the volume.  Be sure to disable this setting to prevent getting blasted.

Sonarworks Reference 4:  This is a sound calibration software that many customers may have and forget is even running.  It has a setting to Auto adjust output device gain, or volume.

Please remember, many other softwares not listed here have these types of settings so be sure to check all the softwares on your computer!

How do I use the custom I/O labels in Logic?

For Logic 9 and lower:

With your Apogee devive selected as the input/output in Logic’s Audio Preferences, go to the “Options” menu and select “Audio” and then “I/O Labels”. Now you can select the custom Apogee labels for your device.

For Logic X and higher:

  • Go to Logic’s Mix menu at the top of the screen and select “I/O Labels…”
  • There are several columns: Channel, Provided by Driver, User, Long, & Short.
  • To use the labels provided by the Ensemble:
    • Click the button in the Provided by Driver column.
  • To enter your own custom label:
    • Click the button in the User column.
    • Double click the “-” in the Long column, type in a new name, then press Return on your Apple keyboard

Here’s a video showing this process: https://apogeedigital.com/blog/apogee-element-tutorial-enable-logics-io-labels