JAM: Setup

What happens when I receive a call while recording with my Apogee interface?

Monitoring and recording is interrupted in Apple GarageBand and other Audio Apps from the ONE for iPad & Mac, Duet for iPad & Mac, Quartet, JAM, JAM96k, MiC, or MiC96k when a call is received. Once the call has ended or declined monitoring and recording is resumed.

Unless calls are more important than creativity? It is recommended that in the iPhone> Settings Do Not Disturb is turned On. This will prevent a call from interrupting that perfect take or inspired performance.

iPhone Settings

What does the color of the LED on JAM indicate?

It’s easy to tell if JAM is connected properly by the status LED on the top panel. If it’s green, you are ready to rock and the light becomes your input level indicator. If it turns red, you are rocking too hard and you need to turn your gain down with the control knob.


Jam status and level meters

  • Blue – JAM is connected but not ready
  • Green – JAM is connected, ready and working with your software
  • Red – your level is too high.

No input in Auria

If you are not able to get input in to Auria, follow these steps:


– On your iDevice, go to ‘Settings’.

– In the Settings page, go to ‘Privacy’.

– Select ‘Microphone’.

– Find Auria in the list and enable the switch next to it.




How to hear input in Garageband for iPad, iPhone, or iPod Touch

If you can’t hear your input signal when using the Garageband app on your iPad, iPhone, or iPod Touch, then you will need to enable the Monitor feature of the app. This feature is located in the Input Settings menu as shown in this video:



This setting is especially important for guitar players as using Garageband’s Monitor feature enables you to hear the guitar effects built into the program. Because of this fact, this method is much preferred over utilizing the hardware monitoring feature of the Maestro app.

For more information on Apogee audio interfaces for iPad/iPhone and tutorials, check out our video page at www.apogeedigital.com/videos

Can I record my session on the the startup hard drive?

It’s an accepted “best pactice” of most audio software providers that audio files should be recorded on a hard drive other than the Mac’s Startup drive (i.e. the drive on which the operating system is installed). You can probably get away with recording a few tracks to your computer’s Startup disk, but for the best performance of your Apogee recording system, record onto a separate ATA/IDE, SATA, or FireWire drive whose spindle speed is at least 7200 RPM.

Setting up JAM with Avid Pro Tools

Because JAM does not have an audio output it must be included in an aggregate device that combines multiple sources to create one audio device.


To set up JAM to work with Pro Tools do the following:

1) Connect JAM to your Mac using the included USB cable.

2) Open Audio MIDI Setup located in the Utilities folder on your Mac.

3) Select the Pro Tools Aggregate I/O device on the left side of the screen.

4) Click the check box next to JAM on the right hand screen to add JAM to the aggregate device.

5) In ProTools open the Playback Engine Setup…

6) Select Pro Tool Aggregate I/O in the “Current Engine” drop-down menu at the top of the page.  Set the H/W Buffer Size to 64 Samples and click OK.


7) Open the IO Setup

8 ) Go to the Input Tab and choose “New Path”.  Create 1 new mono input path.

9) Rename the input path “JAM” and assign it to input 3.  Click OK.


10) Assign JAM as the input for your desired audio track.

Now you are ready to record using JAM!

Can I use two interfaces at the same time for more I/O? (aggregation)

Yes, Mac OS allows you to use multiple audio devices at once and use them as-if they were a single device. Through a process called Aggregation, inputs and outputs of the separate devices are combined and can be used simultaneously.  For example, you can aggregate 2 ONE’s, effectively creating a device with 4 output channels.

Apogee supports device aggregation for a maximum of 2 devices only on Mac OSX 10.7 (Lion) or greater.


Apogee devices that support Aggregation:

  • Duet 2
  • Quartet
  • GiO
  • JAM
  • MiC
  • ONE


To create an aggregate device and use multiple interfaces simultaneously:

  • Open Audio Midi Setup (Located in Applications/Utilities/ on your Mac)
  • Click the + from the button left of the window
  • Select “Create Aggregate device”
  • Double-click the newly created device’s name “Aggregate Device” and rename it if desired
  • In the right side of the window, select the devices you wish to aggregate. For example ONE, Built-in Input, Built-in Output.
  • For best results, be sure Apogee device is selected as the Master Clock
  • In your recording application, select the device name you’ve just created.
  • To select this device to be your default for Mac sound, Right click (or control click) the device in Audio MIDI Setup and select “Use this device for sound input/output”
  • Select the Output speaker channels by clicking “Configure Speakers”, selecting the stereo tab and assigning destinations for left and right channels
  • Select “Done” button and you’re all set.