Rosetta 200

Differences in X-HD firmware versions

This post explains the differences in X-HD firmware versions and how the Apogee interfaces show up in different versions of Pro Tools, depending on the X-HD version.

X-HD version 3.0:

Download version 3.0 here.
All Apogee devices show up as digital Avid HD I/Os.

HD I/O’s are not compatible with any version of ProTools prior to HD9. We recommended using this X-HD firmware to users of HD-Native and HDX.

When an AD16x & a DA16x are daisy-chained in that order in Advanced Routing, the analog inputs of the AD and the analog outputs of the DA will both show up on ‘HD I/O- unit A’. The digital inputs of the DA and the digital outputs of the AD will both show up on ‘HD I/O- unit B’. This is so the hardware inserts work correctly- analog inputs line up with analog outputs.

The X-HD user’s guide on our website is current to version 2.07, but can be applied to version 3.0 if you replace “192 Digital I/O” with “HD I/O” and shows you all the different configurations and where the channels show up:

X-HD user’s guide

Known issue with version 3.0 firmware:

There is a known issue when using 2 or more units per port (and especially when the AD/DAs are in ‘Advanced Routing’) where the input/output channels can become misaligned and/or mirrored. Toggling the sample-rate in ProTools will usually get the units out of this state.

X-HD version 2.07:

All Apogee devices show up as 192 Digital I/O.

When an AD16x & DA16x are daisy-chained in that order in Advanced Routing, the analog inputs of the AD and the analog outputs of the DA will both show up on ‘192 Digital I/O – unit A’. The digital inputs of the DA and the digital outputs of the AD will both show up on ‘192 Digital I/O- unit B’. This is so the hardware inserts work correctly- analog inputs line up with analog outputs.

The X-HD user’s guide on our website is current to version 2.07 and shows you all the different configurations and where the channels show up:

X-HD user’s guide

Digidesign Digi192 units are not recommended for use with ProTools HD-Native, HDX, and software version HD 11 and up.

X-HD version 1.05

All Apogee devices show up as regular 192 I/O‘s.

Digidesign 192’s are not recommended for use with ProTools HD-Native, HDX, and any version of Pro Tools HD software from version 9 and up.

Symphony I/O, AD/DA-16x and Rosetta series compatibility with Pro Tools HD 11

With the latest firmware updates, Symphony I/O and any X-HD equipped Apogee interface (X-Series or Rosetta Series) emulate an Avid HD I/O interface.  This provides connectivity to Avid’s HD Native and HDX systems and solidifies compatibility with the latest Pro Tools 11 software release.

Click here for Symphony I/O Firmware and Software Installers

Click here for the most recent X-HD Firmware Updater

 

Is AD-16X, DA-16X, Rosetta 200, or Rosetta 800 with compatible with Pro Tools HDX?

With the latest firmware update (v. 3.00), any X-HD equipped Apogee interface (X-Series or Rosetta Series) emulate an Avid HD I/O interface. This provides connectivity to Avid’s Pro Tools HDX PCIe system and compatibility with Pro Tools HD 10 and 11.

 

For more info, please see the X-HD Version 3.00 Release Notes.

 

When using Apogee interface with Cubase, Sonarworks, output volume level goes to max.

Symptom: When opening a session or selecting Apogee as the audio device, the output goes to full volume every time.

Solution: 

  • In Cubase, go to Devices > Device Setup > Control Panel > Core Audio Device Settings. Under Options, verify that set device attenuation to 0 dB is unchecked.

NOTE: In Cubase 10 and up, this setting is in Studio Setup > Control Panel

  • In Sonarworks, go to Systemwide settings and deselect the “Adjust output device gain checkbox.

How is this possible? All modern Apogee interfaces have input gain and output volume that are digitally controlled rather than an analog potentiometer that must be physically turned. The advantages of digital control are many:

  • Improved Sound Quality (turning the gain doesn’t cause a “scratchy” sound, and enables the advantages of our Step-Gain preamp technology)
  • Settings can be saved to presets that can be recalled later.
  • You can also control the output volume directly from the Mac’s Keyboard, Touchbar, or Volume icon in the Task Bar.

Cubase:  In Cubase this is called “Device Attenuation.”  The intent of this setting is to attenuate, or lower your volume, so you don’t get blasted.  When selecting any audio device with this setting turned on Cubase sets the device’s output volume to 0, since most simple sound cards have 0 as the lowest value.  Since your Apogee is rating the Outputs in digital decibels, where 0dBFS is the highest value, this setting will have the unfortunate opposite result, maxing out the volume.  Be sure to disable this setting to prevent getting blasted.

Sonarworks Reference 4:  This is a sound calibration software that many customers may have and forget is even running.  It has a setting to Auto adjust output device gain, or volume.

Please remember, many other softwares not listed here have these types of settings so be sure to check all the softwares on your computer!

Can you run Apogee products on a Mac that is booted from OSX on an external hard drive?

Yes, your Apogee interface will work on a Mac booted from OSX on an external hard drive.  Please note the following requirements:

  • OSX version must be noted as compatible with the Apogee product on our website
  • The external hard drive must be formatted as Mac OS Extended (Journaled)
  • External hard drive must be partitioned as a GUID partition table for booting Intel Macs

Are Apogee products compatible with Pro Tools 11?

Yes!  The following products have been tested and are fully compatible with Pro Tools 11 (every version of 11):

  • JAM
  • JAM 96k
  • MiC
  • MiC 96k
  • Groove
  • GiO
  • ONE for Mac (old and new versions)
  • ONE for iPad & Mac
  • Duet FireWire
  • Duet 2
  • Duet for iPad & Mac
  • Quartet for iPad & Mac
  • Ensemble FireWire
  • Ensemble Thunderbolt
  • Symphony I/O (USB, Symphony, and Pro Tools HD modes)
  • Symphony I/O MkII (Thunderbolt and Pro Tools HD)
  • Symphony 64 PCIe
  • Symphony 64 | ThunderBridge
  • X-Symphony equipped X-Series and Rosetta Series Converters
  • X-HD equipped X-Series and Rosetta Series Converters

I can’t change the Symphony 64 card source port setting in System Preferences

Symptom: Port Source Setting for Symphony 64 cannot be successfully changed from System Preferences/Sound.

Solution: There is a known issue with changing the Symphony64 card Source setting from 1 port to 2 ports or vice versa can cause “System Preferences/Sound” to hang or “beach ball”

We recommend using Audio MIDI Setup (found in Applications > Utilities > Audio MIDI Setup) to change the Symphony64 card Source for the ports. Always remember to quit all applications and restart the computer after changing the number of ports.