ONE (iPad and Mac): Setup

What happens when I receive a call while recording with my Apogee interface?

Monitoring and recording is interrupted in Apple GarageBand and other Audio Apps from the ONE for iPad & Mac, Duet for iPad & Mac, Quartet, JAM, JAM96k, MiC, or MiC96k when a call is received. Once the call has ended or declined monitoring and recording is resumed.

Unless calls are more important than creativity? It is recommended that in the iPhone> Settings Do Not Disturb is turned On. This will prevent a call from interrupting that perfect take or inspired performance.

iPhone Settings

How to use the Maestro low-latency mixer with the ONE for iPad & Mac

Maestro Low Latency Mixing

While recording, if you notice a delay between the moment you play or sing a note and when you hear it in your headphones you are experiencing latency. With Maestro’s low latency mixer, you can set up a signal path to hear yourself with minimal latency.
How to set up a session using the Low Latency Mixer

For Mac

1.    In your audio software, turn off software monitoring.

• In GarageBand, this is done by clicking on the Monitoring button in the Track.

GarageBand input monitoring

 

• In Logic’s menu bar, choose Logic Pro > Preferences > Audio and uncheck the Software Monitoring checkbox.

Logic X prefs

2.    In your audio software, set up a mix of all playback tracks and route the mix to Out 1-2. It’s suggested to set the audio software Master fader to 0 dB.

3.    In the Maestro Output tab window, set the Output Selection to Mixer. This sends the output of Maestro’s low latency mixer to ONE’s output, rather than sending your audio software’s output directly to ONE’s output.


4.    In the Maestro Mixer tab window, set the Input, Software Return and Mixer Master faders to 0. Output from your audio software should now be displayed in the Software Return meters and audible at ONE’s output.

5.    After configuring ONE’s inputs, the input signal should be displayed in the Mixer Input meters and audible at ONE’s output.

6.    Use the Mixer’s Input and Software Return faders to establish a balance between the input and playback signals. If you’ve found a good balance but the Mixer Master’s Over indicators light, reduce the Mixer Master fader.

 

For iOS:

  1. Setup your recording software as usual and make sure software monitoring is turned off
  2. Open the iOS Maestro app (download via iOS App Store) and navigate to the OUTPUT tab. Set the Output Selection to Mixer. This sends the output of Maestro’s low latency mixer to ONE’s output, rather than sending your audio software’s output directly to ONE’s output. 
  3. In the Maestro Mixer tab window, set the Input, Software Return and Mixer Master faders to 0. Output from your audio software should now be displayed in the Software Return meters and audible at ONE’s output.
  4. After configuring ONE’s inputs, the input signal should be displayed in the Mixer Input meters and audible at ONE’s output.
  5. Use the Mixer’s Input and Software Return faders to establish a balance between the input and playback signals. If you’ve found a good balance but the Mixer Master’s Over indicators light, reduce the Mixer Master fader. 

For Windows

In Windows, all controls are on the same page:

  • A: Set appropriate Analog Level (Int Mic, Ext Mic, and Ext Mic 48v)
  • B: Set appropriate Gain level for Inputs
  • C: Change source to Main to Mixer 1 to monitor audio from Mixer 1
  • D: Use volume knob to adjust volume to your Main outputs
  • E: In Mixer 1, use volume faders to adjust volume going to Mixer 1 Master
  • F: Use panning to pan Inputs 1 & 2 

My ONE won’t power on when connected to iPad, iPhone, or iPod touch

When connecting to iPad, iPhone or iPod touch, ONE’s optional battery power provides complete portability. Simply remove the lid from the battery compartment on the back of ONE and insert 2 AA batteries (not included).

Screen Shot 2014-04-23 at 9.59.50 AM.png

Apogee highly recommends NiMH rechargeable batteries for the maximum amount of uninterrupted recording time.

Alternatively, you can connect ONE’s included power supply to charge your iOS device and continuously power ONE without any batteries.

The iOS cable won’t stay connected to my iPhone or iPad

If you have a case on your iPhone or iPad, it may be obstructing the iOS connector from being inserted into the jack all the way. Please remove the case or cover to verify if this is the cause.

If you do not have a case or cover on your iPhone or iPad and the cable won’t stay connected, then there may be a problem with the iPhone or iPad, the Apogee product, or the cable. Please contact the Apogee Support Department to further troubleshoot the issue.

http://www.apogeedigital.com/support/contact-support

No input in Auria

If you are not able to get input in to Auria, follow these steps:

 

– On your iDevice, go to ‘Settings’.

– In the Settings page, go to ‘Privacy’.

– Select ‘Microphone’.

– Find Auria in the list and enable the switch next to it.

 

 

 

How to hear input in Garageband for iPad, iPhone, or iPod Touch

If you can’t hear your input signal when using the Garageband app on your iPad, iPhone, or iPod Touch, then you will need to enable the Monitor feature of the app. This feature is located in the Input Settings menu as shown in this video:

http://youtu.be/eZpFcjjv6u4?t=1m19s

 

This setting is especially important for guitar players as using Garageband’s Monitor feature enables you to hear the guitar effects built into the program. Because of this fact, this method is much preferred over utilizing the hardware monitoring feature of the Maestro app.

For more information on Apogee audio interfaces for iPad/iPhone and tutorials, check out our video page at www.apogeedigital.com/videos

Gain Staging – How to set proper levels with your Apogee product and recording software

Use the following steps to set input and output levels on your Apogee interface. 

Before launching your recording software:

1. Turn down the speaker/headphone output level of your Apogee interface.

2. Connect your audio source to your Apogee interface. Make sure to use the proper inputs.

• If you’re using a microphone, plug the microphone into the XLR input.

• If you’re using a guitar, bass, or other high impedance instruments, plug them into the 1/4″ instrument input.

• If you’re using an external mic-pre or another piece of line-level gear, use the XLR inputs.

Quick Tip: Some keyboards and synths can be plugged into either the Instrument or XLR inputs. You might have to experiment with what sounds better.
 

3. Launch Apogee Maestro and go to the input tab. Make the appropriate selection in the Analog Level drop-down menu for the input channel you are using.

• Microphone (Mic) – depending on the Apogee interface you are using, you would choose Ext Mic/Ext Mic 48v (ONE) or Mic (Duet, Quartet, Ensemble, SymphonyI/O with MicPre module). You will need to engage the 48v button for if you’re using a mic that requires phantom power.

• Instrument (Inst) – Guitar/Bass/some keyboards

• Line Level (+4dBu/-10dBV for balanced/unbalanced connections) – This setting is used when connecting external microphone preamps and other line-level gear.

NOTE: If you have the ONE, a line-input is accommodated by choosing Ext Mic and turning the input gain all the way down.
 

4. Set the input gain of your Apogee interface.

There are two ways you can adjust your input gain:

• By adjusting the input software encoder in Maestro

• By turning the physical knob (encoder) on your Apogee interface (make sure you’ve set the knob to control the input channel and not the output level. See your User’s Guide for more information on setting this).

Quick Tip: Ideally, the level in the input meter should be as high as you can get it without hitting an “over”. If you see red in the meter, you know you need to turn the input gain down. In some cases you may need to adjust the output of the audio source you are using. You may need to move your microphone closer to the sound source or further away. You may need to turn the level of your guitar or keyboard up or down.
 

Launch your recording software, create an audio track, and put the track into input or record mode. It is a good idea to leave the fader of the track you are recording and any Master Fader for the mix set at their default setting.

5. Adjust the output level of your Apogee interface.

• Gradually increase the output level of your Apogee interface so you can hear what your input source sounds like in the speakers or headphones.

• After you get the output set to a comfortable listening level, listen for any distortion in the input audio.

• If the audio sounds bad, you may have something set wrong. Go through steps 2, 3, and 4 to trouble-shoot the problem.

Note: Two common issues are that the sound is too quiet or that it’s distorted. It may be a simple case of needing to turn the input gain up and the output level down or the input gain down and the output level up.

Is ONE compatible with Mac OS X Mavericks (10.9)?

Yes! ONE (1st gen) and ONE for iPad/Mac are both fully compatible with Mac OS X Mavericks (10.9).  Please be sure to download and install the latest 10.9 compatible software package for your product from Apogee’s site.

 

Click to find the latest ONE Software Installer

Click to find the latest ONE for iPad/Mac Software Installer

Can’t get Instrument input in GarageBand with ONE for iPad & Mac

GarageBand lists the Instrument Input as Right and the Ext Mic as Left so to select an Instrument on Input 2 of the ONE you would choose the Right Input. We hope to have Apple update GarageBand soon with Inputs 1 & 2 shown vs Left & Right