ONE

Can I install the ONE for iPad/Mac firmware to my original ONE (first generation) for iPad compatibility?

No. The original ONE is a very different product from the ONE for iPad/Mac and therefore requires separate firmware versions. This means the original ONE cannot be made to work with an iPad, iPhone, or iPod Touch. This is because the first generation ONE simply was not designed with the hardware needed to properly work with these iOS devices. At the time of development, the technology required was not available.

ONE for iPad & Mac was designed specifically for iOS and Mac connectivity. This required extensive circuit redesign and development to meet these criteria:

  • iOS device charging – when using the power supply and not the battery power, ONE charges the iPad (or iOS device)
  • Direct digital connection meeting Apple’s MFi standards
  • Native software control with Apogee Maestro for iOS
  • Apogee sound quality without compromise – (This requires adequate power)

Where is the serial number on my ONE?

The serial number for ONE can be found on the backside of the unit or on the box.

  • First generation ONE for Mac, the serial will begin with ON (i.e.: “ON AB 012345”), or start with a letter, a number, then another letter (i.e.: “A5M123456789876″)
  • ONE for iPad/Mac, the serial will begin with a letter, a number, then another letter (i.e.: “B8N012345678987″)

Will Apogee USB interfaces work with USB 3.0 ports on my Mac?

Yes, Apogee interfaces including JAM, JAM 96k, MiC, MiC 96k, GiO, Groove, Duet 2, Duet for iPad & Mac, ONE, ONE for iPad & Mac, Quartet, and Symphony I/O have been tested and work well with USB 3.0 ports.

Note-

Although Symphony I/O works as an audio interface with USB 3.0 ports, you will need to use a USB 2.0 port or a USB hub to run the Symphony I/O firmware updater.

How do I know what version of Maestro is installed on my Mac?

To find out what version of Maestro you have installed:
  • Open Maestro 2 (found in your Mac’s application folder) and click on the “Apogee Maestro 2″ menu in the upper left-hand corner of the desktop menu bar
  • select “About Maestro 2″. This will bring up a window showing you which version you have installed (see example below)

How to do parallel drum compression in Logic?

Part 1

 

Part 2

Can I connect my Duet 2, ONE, Symphony I/O or Duet FireWire to iPad?

No. Duet 2, the original ONE Duet FireWire, Symphony I/O and Ensemble are Mac only products and are not supported with iPad, iPhone, or iPod Touch.  They simply were not designed with the hardware needed to properly work with these iOS devices. At the time they were developed, the technology required was not available.

Duet for iPad & Mac, ONE for iPad & Mac and Quartet for iPad & Mac were designed specifically for iOS and Mac connectivity.

This required extensive circuit redesign and development to met these criteria:

  • iOS device charging – These products charge iPad (or iOS device) when in use
  • Direct digital connection meeting Apple’s MFi standards
  • Native software control with Apogee Maestro for iOS
  • Apogee sound quality without compromise – (This required adequate power)

These features make Duet for iPad & Mac, ONE for iPad & Mac and Quartet for iPad & Mac truly professional devices designed for iOS recording.

Other audio interfaces without this technology (including Apogee products) can be adapted to connect via Camera kit to iOS devices but they do not offer the same professional performance and features customers should expect from a pro interface.  Examples of these professional features include the ability to charge the iPad, software control of the hardware, and Apple’s MFi certification.

When using Apogee interface with Cubase, Sonarworks, output volume level goes to max.

Symptom: When opening a session or selecting Apogee as the audio device, the output goes to full volume every time.

Solution: 

  • In Cubase, go to Devices > Device Setup > Control Panel > Core Audio Device Settings. Under Options, verify that set device attenuation to 0 dB is unchecked.

NOTE: In Cubase 10 and up, this setting is in Studio Setup > Control Panel

  • In Sonarworks, go to Systemwide settings and deselect the “Adjust output device gain checkbox.

How is this possible? All modern Apogee interfaces have input gain and output volume that are digitally controlled rather than an analog potentiometer that must be physically turned. The advantages of digital control are many:

  • Improved Sound Quality (turning the gain doesn’t cause a “scratchy” sound, and enables the advantages of our Step-Gain preamp technology)
  • Settings can be saved to presets that can be recalled later.
  • You can also control the output volume directly from the Mac’s Keyboard, Touchbar, or Volume icon in the Task Bar.

Cubase:  In Cubase this is called “Device Attenuation.”  The intent of this setting is to attenuate, or lower your volume, so you don’t get blasted.  When selecting any audio device with this setting turned on Cubase sets the device’s output volume to 0, since most simple sound cards have 0 as the lowest value.  Since your Apogee is rating the Outputs in digital decibels, where 0dBFS is the highest value, this setting will have the unfortunate opposite result, maxing out the volume.  Be sure to disable this setting to prevent getting blasted.

Sonarworks Reference 4:  This is a sound calibration software that many customers may have and forget is even running.  It has a setting to Auto adjust output device gain, or volume.

Please remember, many other softwares not listed here have these types of settings so be sure to check all the softwares on your computer!

ONE: OS X System Preferences – Sound

The OS X System Preferences Sound window provides settings to choose ONE for Mac sound input and output and control ONE’s input/output parameters. If you didn’t choose ONE for Mac sound I/O in step 3 of the Quickstart guide, you may do so in this window.

 

1. Choose Apple > System Preferences and click Sound.

2. Click Output.

3. In the devices list, select an operating characteristic for ONE’s output:

Select ONE: Stereo when connecting to headphones, powered speakers, a mixing console or a home stereo.

Select ONE: Amp when connecting to an instrument amplifier.

4. Set ONE’s output level with the Output volume slider.

5. Click Input

6. In the devices list, select the active ONE input:

Select ONE: Int Mic to use the internal mic;

Select ONE: Ext Mic to use a mic connected to the breakout cable’s (XLR) input;

Select ONE: Ext 48V Mic to use a phantom-powered mic connected to the input;

Select ONE: Inst, to use an instrument connected to the input.

7. Set ONE’s input gain with the Input volume slider.