Some of the older Mac Pros continue supplying power to its USB ports for a minute or more even when the computer is seemingly shut down completely, As a result, the Quartet remains active and even usable until that voltage goes away and the Mac fully powers down.
Symptom: If Quartet is connected to a powered USB device such as a USB Hub but not connected to a host Computer, the unit will briefly power on, search for a Computer, then power off if no Computer is found.
Similarly, if Quartet is connected to a powered down or sleeping MacBook, MacBook Air or MacBook Pro, the same occurs.
Note: This is the expected behavior for when Quartet is unable to successfully establish a link with a host computer.
Solution: Use the supplied cable tie down to secure the USB and or AC cables in a tight
loop, perfect for live / DJ situations where the cables could be tugged on. It is built into
the back of the Quartet next to the USB and AC connectors
Symptom: When opening a session or selecting Apogee as the audio device, the output goes to full volume every time.
- In Cubase, go to Devices > Device Setup > Control Panel > Core Audio Device Settings. Under Options, verify that set device attenuation to 0 dB is unchecked.
NOTE: In Cubase 10 and up, this setting is in Studio Setup > Control Panel
- In Sonarworks, go to Systemwide settings and deselect the “Adjust output device gain checkbox.
How is this possible? All modern Apogee interfaces have input gain and output volume that are digitally controlled rather than an analog potentiometer that must be physically turned. The advantages of digital control are many:
- Improved Sound Quality (turning the gain doesn’t cause a “scratchy” sound, and enables the advantages of our Step-Gain preamp technology)
- Settings can be saved to presets that can be recalled later.
- You can also control the output volume directly from the Mac’s Keyboard, Touchbar, or Volume icon in the Task Bar.
Cubase: In Cubase this is called “Device Attenuation.” The intent of this setting is to attenuate, or lower your volume, so you don’t get blasted. When selecting any audio device with this setting turned on Cubase sets the device’s output volume to 0, since most simple sound cards have 0 as the lowest value. Since your Apogee is rating the Outputs in digital decibels, where 0dBFS is the highest value, this setting will have the unfortunate opposite result, maxing out the volume. Be sure to disable this setting to prevent getting blasted.
Sonarworks Reference 4: This is a sound calibration software that many customers may have and forget is even running. It has a setting to Auto adjust output device gain, or volume.
Please remember, many other softwares not listed here have these types of settings so be sure to check all the softwares on your computer!
Yes! The following products have been tested and are fully compatible with Pro Tools 11 (every version of 11):
- JAM 96k
- MiC 96k
- ONE for Mac (old and new versions)
- ONE for iPad & Mac
- Duet FireWire
- Duet 2
- Duet for iPad & Mac
- Quartet for iPad & Mac
- Ensemble FireWire
- Ensemble Thunderbolt
- Symphony I/O (USB, Symphony, and Pro Tools HD modes)
- Symphony I/O MkII (Thunderbolt and Pro Tools HD)
- Symphony 64 PCIe
- Symphony 64 | ThunderBridge
- X-Symphony equipped X-Series and Rosetta Series Converters
- X-HD equipped X-Series and Rosetta Series Converters
For Logic 9 and lower:
With your Apogee devive selected as the input/output in Logic’s Audio Preferences, go to the “Options” menu and select “Audio” and then “I/O Labels”. Now you can select the custom Apogee labels for your device.
For Logic X and higher:
- Go to Logic’s Mix menu at the top of the screen and select “I/O Labels…”
- There are several columns: Channel, Provided by Driver, User, Long, & Short.
- To use the labels provided by the Ensemble:
- Click the button in the Provided by Driver column.
- To enter your own custom label:
- Click the button in the User column.
- Double click the “-” in the Long column, type in a new name, then press Return on your Apple keyboard
Here’s a video showing this process: https://apogeedigital.com/blog/apogee-element-tutorial-enable-logics-io-labels
|The I/O Buffer setting found in most audio software is one of the most crucial, but often ignored, settings in a Mac-based recording system. When choosing a buffer setting, a compromise between the latency through the application and the amount of computer processor power accessible to the application must be made.Latency– the slight delay between the moment you play a note and hear it in your headphones after conversion and processing.
A lower buffer setting results in lower latency but less available processing power. If the application can’t access enough processor power, processor overruns may occur, resulting in audible clicks and pops or error messages that interrupt playback and recording. A higher buffer setting, on the other hand, results in greater amount of accessible processor power (i.e. less chance of overruns) but increases the latency. Determining the best setting requires some trial-and-error in order to find the best compromise.
Keep in mind that as tracks and plug-ins are added to a software session, processor requirements increase. Thus, the buffer setting that works during the early stages of a session might result in processor overruns during later stages. The best strategy is to set the buffer to a lower setting during recording and accept certain limitations on plug-in usage, and then raise the buffer during mixing to utilize the computer’s full processor power when latency isn’t an issue. With the processing power of today’s Macs, you may find that adjustment of the buffer isn’t necessary, and you can leave it at a setting for low latency and still access a sufficient amount of processing power when adding tracks and plug-ins. If you do encounter clicks, pops or software errors, don’t hesitate to experiment with the buffer setting. Please consult the section on Working with GarageBand, Logic and Mainstage to determine how to se the I/O buffer setting is found in your audio application.
Decrease the I/O buffer size in your audio application. See “How do I set my software’s I/O buffer?” for more information.
Any Apogee product that includes microphone inputs with 48v phantom power is designed to handle loads up to a complete short, or 14.1 mA. This will properly power any microphone.