Maestro iOS

Do Apogee products work with the iPad Pro with USB-C port?

Apple’s iPad Pro with the USB-C port marks a significant change that affects Apogee’s iOS-compatible devices.

First some background:

Apogee’s iOS compatible products have been officially certified for all past iPad/iPhone/iPod models (the ones with Lightning or 30-pin connectors) by Apple through their MFi Licensee program. However Apple does not offer MFi certification for the new USB-C iPad Pro models. With this change, some Apogee accessory features will be slightly different on the new iPad Pro USB-C models.

NOTE: This information is only regarding connection to iOS devices (iPads & iPhones), and does not affect anything regarding connection to a Mac or Windows computer.

All versions of MiC & JAM and Groove – COMPATIBLE
These units will send/receive audio and all functions can be controlled via the knobs/buttons on the hardware or the buttons and sliders on your iPad/iPhone/iPod.

Connect to the new iPad Pro USB-C with the Apple USB-C to USB Adapter together with the standard USB A cable that came in the box with the product
https://www.apple.com/shop/product/MJ1M2AM/A/usb-c-to-usb-adapter

We also make a direct USB Micro to USB-C cable, which can be used with the MiC Plus, Jam Plus, and Groove:
https://www.apogeedigital.com/shop/1-meter-micro-b-to-usb-type-c-for-mic-plus

One/Duet/Quartet – *PARTIALLY COMPATIBLE

Basic functions of our larger USB units work. This would be audio playback, some audio input, & output level control. (Note that ONE & Duet do not need the external power supply connected because the USB-C port provides bus power just like on a Mac!)

However these units are unable to connect to the Apogee Maestro iOS app, and thus are unable to access the Input Settings like Gain and Phantom Power or Output Routing, low-latency mixers, and Volume.

iPad does not get charged when a ONE, Duet, or Quartet are plugged in to AC power.

In some cases you may have to power down iPad, connect Duet or Quartet and power back up for them to be usable (ONE behaves differently, see below)

Quartet:   offers the best partial compatibility
Duet:   decent partial compatibility
  • Able to adjust inputs gain with front panel knob.
  • Other input & various settings must be changed with it connected to a Mac computer or Lightning iPad/iPhone first. Then you can connect to the USB-C iPad Pro and settings should carry over.
ONE:   is the least compatible
  • Inputs do not register in any app.
  • Output control, playback, streaming from iTunes or other music apps works.

Please be aware this may not work in all cases or on all applications. There is lots of variability and things can change with each Apple iOS release or audio app update.

Note: The Anker USB-C to Lightning Audio Adapter is not a workaround

We would very much like to update these devices to support the new iPad Pro USB-C and are working with Apple to do so.
As soon as Apple can provide us a path of compatibility with this device we are happy to update our unit to support it.
Please look out for an update when we are able to make this available.

Sennheiser AMBEO Smart Headset – Mostly Compatible

The Sennheiser AMBEO Smart Headset can be converted from Lightning to USB-C using the Anker Lightning-to-USB-C adapter. Not only does this work in the USB-C iPad’s, but it also works on Macs (with limitations):

https://apogeedigital.com/blog/the-ambeo-smart-headset-from-apogee-and-sennheiser-now-connects-to-mac-and-ipad-pro-using-the-new-anker-usb-c-to-lightning-audio-adapter

Note: The Maestro and AMBEO iOS apps will not be able to communicate with the Sennheiser microphones even withe the Anker adapter due to the lack of MFi through USB-C instead of Lightning. However generic recording does work according to our tests.

 

Other Sennheiser Lightning devicesNot Compatible  ClipMic Digital, MKE-2 Digital, MKE-4 Digital:

These Sennheiser mobile recording products do not work on the USB-C iPads even when connected through the Anker Lightning-to-USB-C adapter. (It also does not work on Macs with USB-C.  Only the AMBEO works on Macs through the Anker adapter).

These can only work through iPads and iPhones equipped with a Lightning port.

¿Cómo puedo descargar Maestro en mi iPad / iPhone?

Hay dos maneras de encontrar y descargar Maestro en su iPad / iPhone:

A) Abra la Tienda App y escribe en la búsqueda de tipo barra “Apogee Maestro”. La aplicación aparecerá y se puede descargar desde allí.

B) El segundo método requiere que se conecta el interfaz Apogee compatible con iOS (ONE , Dúo o Cuarteto ) para su iPad / iPhone:

1) Ir a Ajustes > General> Acerca de.

2) En la parte inferior de la lista que aparece, seleccione el nombre de la interfaz.

3) Ir a “Encuentra Aplicación para Accesorios”, esto le llevará a la tienda App Store, donde usted será capaz de descargar Maestro.

Maestro en el iPad / iPhone / iPod Touch muestra v0.0.0 para el firmware de ONE a pesar de que yo ya lo actualicé

Hay un problema conocido con Maestro para iOS donde mostrará la versión del firmware de ONE para el iPad y Mac como “v0.0.0”, incluso cuando el firmware ya se ha actualizado. La actualización del firmware seguirá funcionando en Maestro para iOS, así que usted puede seguir adelante y ejecutar el programa de actualización, pero aún mostrará el firmware como v0.0.0. Si el programa de actualización termine, eso significa que el firmware actualizado .

Esto es un error con el etiquetado en Maestro. Puede hacer doble comprobar que el firmware de ONE se encuentra al corriente en el Mac haciendo lo siguiente:

– Conectar ONE para el iPad y el Mac a tu Mac a través de USB .

– Mantenga pulsada la tecla Opción y haga clic en el menú Apple y seleccione “Información del sistema”

– Seleccione “USB” en la columna de la izquierda

– Seleccione ‘ONE’ en el árbol de dispositivos USB del lado derecho

– Confirme que la versión correcta del firmware se muestra por ONE para el iPad y Mac.

How can I download Maestro on my iPad/iPhone?

There is two ways to find and download Maestro on your iPad/iPhone:

A) Open the App Store and on the search bar type in “Apogee Maestro”. The app will come up and you can download it from there.

B) This second method requires that you connect your Apogee Interface compatible with iOS (ONE, Duet or Quartet) to your iPad/iPhone:

1) Go to Settings>General>About.

2) At the bottom of the list shown, select your interface name.

3) Go to “Find App for Accessory”, this will take you to the App Store where you will be able to download Maestro.

 

Maestro on the iPad/iPhone/iPod Touch shows v0.0.0 for ONE’s firmware even though I already updated it

There is a known issue with Maestro for iOS where it will display the firmware version for ONE for iPad & Mac as “v0.0.0”, even when the firmware has already been updated. The firmware update will still work on Maestro for iOS, so you can go ahead and run the updater, but it will still display the firmware as v0.0.0.  If the updater finished, that means the firmware updated.

 

This is a bug with the labeling in Maestro. You can double-check that the firmware for the ONE is up to date on your Mac by doing the following:

 

– Connect the ONE for iPad & Mac to your Mac via USB.

– Hold down the Option key and click on the Apple menu and select ‘System Information’

– Select ‘USB’ in the left-side column

– Select ‘ONE’ on the right-side USB device tree

– Confirm that the correct firmware version is displayed for ONE for iPad & Mac.

¿Qué es la función de grupos en Maestro?

Maestro de Apogee viene con la capacidad de “agrupo”su entradas para hacer con precisión los ajustes a su nivel de entrada a través de muchos canales a la vez.

Sea que se use un patrón de micrófono estéreo (XY, par espaciado, MS, ORTF) o un par de micrófonos o un micrófono estéreo (RODE NT4, AT4050ST) ajustar los niveles de entrada para múltiples entradas puede ser un proceso tedioso.

Simplemente haga click en el cuadro de grupo en la ficha de entrada en Maestro, y asignar el canal destinado a cualquiera de los grupos disponibles. Ambos instrumentos y canales de micrófono pueden ser agrupados.

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Actualizando el firmware de Quartet usando Maestro iOS

Usando la versión 1.5 de Maestro para el iPad, iPhone, iPod Touch, es capaz de actualizar el Firmware de Quartet si es a partir de la versión 1.1.11 o superior. Si la versión del firmware es inferior a 1.1.11, entonces tendrá que ser actualizado a través del puerto USB de un Mac. Conecte el Quartet para iOS con el Maestro 1.5 instalado, vaya al menú principal / Configuración y haga click en Quartet y ejecute la actualización.