Do Apogee products work with the iPad Pro with USB-C port?

Apple’s iPad Pro with the USB-C port marks a significant change that affects Apogee’s iOS-compatible devices.

First some background:

Apogee’s iOS compatible products have been officially certified for all past iPad/iPhone/iPod models (the ones with Lightning or 30-pin connectors) by Apple through their MFi Licensee program. However Apple does not offer MFi certification for the new USB-C iPad Pro models. With this change, some Apogee accessory features will be slightly different on the new iPad Pro USB-C models.

NOTE: This information is only regarding connection to iOS devices (iPads & iPhones), and does not affect anything regarding connection to a Mac or Windows computer.

All versions of MiC & JAM and Groove – COMPATIBLE
These units will send/receive audio and all functions can be controlled via the knobs/buttons on the hardware or the buttons and sliders on your iPad/iPhone/iPod.

Connect to the new iPad Pro USB-C with the Apple USB-C to USB Adapter together with the standard USB A cable that came in the box with the product

We also make a direct USB Micro to USB-C cable, which can be used with the MiC Plus, Jam Plus, and Groove:


Basic functions of our larger USB units work. This would be audio playback, some audio input, & output level control. (Note that ONE & Duet do not need the external power supply connected because the USB-C port provides bus power just like on a Mac!)

However these units are unable to connect to the Apogee Maestro iOS app, and thus are unable to access the Input Settings like Gain and Phantom Power or Output Routing, low-latency mixers, and Volume.

iPad does not get charged when a ONE, Duet, or Quartet are plugged in to AC power.

In some cases you may have to power down iPad, connect Duet or Quartet and power back up for them to be usable (ONE behaves differently, see below)

Quartet:   offers the best partial compatibility
Duet:   decent partial compatibility
  • Able to adjust inputs gain with front panel knob.
  • Other input & various settings must be changed with it connected to a Mac computer or Lightning iPad/iPhone first. Then you can connect to the USB-C iPad Pro and settings should carry over.
ONE:   is the least compatible
  • Inputs do not register in any app.
  • Output control, playback, streaming from iTunes or other music apps works.

Please be aware this may not work in all cases or on all applications. There is lots of variability and things can change with each Apple iOS release or audio app update.

Note: The Anker USB-C to Lightning Audio Adapter is not a workaround

We would very much like to update these devices to support the new iPad Pro USB-C and are working with Apple to do so.
As soon as Apple can provide us a path of compatibility with this device we are happy to update our unit to support it.
Please look out for an update when we are able to make this available.

Sennheiser AMBEO Smart Headset – Mostly Compatible

The Sennheiser AMBEO Smart Headset can be converted from Lightning to USB-C using the Anker Lightning-to-USB-C adapter. Not only does this work in the USB-C iPad’s, but it also works on Macs (with limitations):


Note: The Maestro and AMBEO iOS apps will not be able to communicate with the Sennheiser microphones even withe the Anker adapter due to the lack of MFi through USB-C instead of Lightning. However generic recording does work according to our tests.


Other Sennheiser Lightning devicesNot Compatible  ClipMic Digital, MKE-2 Digital, MKE-4 Digital:

These Sennheiser mobile recording products do not work on the USB-C iPads even when connected through the Anker Lightning-to-USB-C adapter. (It also does not work on Macs with USB-C.  Only the AMBEO works on Macs through the Anker adapter).

These can only work through iPads and iPhones equipped with a Lightning port.

How to use MiC+’s blend control

When MiC+ is plugged in and being used by an application as the microphone, the soft-key above the dial cycles through the 5 different monitoring blends.

When the left-most LED is illuminated white, this indicates full “direct’ monitoring signal. You’ll only hear what the microphone is picking up. No playback will be heard:

Continuing to press the soft-key again will cycle through the other four levels of blend. When the center LED is illuminated, you get a 50/50 equal blend of direct-monitor from the MiC+ signal, and playback:

The right-most LED illuminated white indicates full playback/software monitoring. No direct signal would be heard:

¿Qué sucede cuando recibo una llamada mientras estoy grabando con mi interfase Apogee?

Monitoreo y grabación se interrumpen en GarageBand de Apple y otras aplicaciones de audio de ONE, Duet, Quartet, JAM o MIC cuando se recibe una llamada. Una vez que la llamada ha terminado la grabación se reanuda.

A menos que las llamadas son más importantes que la creatividad! Se recomienda que en los iPhone> Ajustes No molestar (Do not Disturb) sea activado. Esto evitará que una llamada interrumpa la toma perfecta.

iPhone Settings

¿Qué significan los LEDs de colores en el MiC?

Los LED de MiC son una gran manera de ver el nivel de entrada y el estado del dispositivo.

• Cuando se conecta a un dispositivo y no se está utilizando, el LED de MiC mostrará AZUL.

• Cuando se conecta a un dispositivo, y se está utilizando, el LED de MiC será VERDE.

• Cuando se conecta a un dispositivo, y MIC detecta señal de entrada (como su voz), el LED de MiC mostrará de color verde brillante.

• Cuando se conecta a un dispositivo, y la señal de entrada sobrecarga MiC, el LED mostrará ROJO.

¿Cómo fijar MiC al trípode incluido?

En la parte superior del trípode incluido de MiC , usted encontrará un pequeño eje roscado. Encaje el eje roscado en el orificio roscado en la parte posterior del MiC. Utilice la pequeña pestaña en el trípode para apretar y poner el MiC en la dirección elegida.

MiC – No puedo escuchar mi voz

Problema: MiC esta conectado, el LED esta en verde, pero no puedo escuchar mi voz!

Solución: Se debe encender Input Monitoring en tu software de grabación para poder escuchar tu voz a través de MiC. En Garageband esta opción se puede encontrar seleccionando el icono del conector de instrumento en la esquina izquierda superior de la pantalla.

¿Cual versión de OSX está operando en mi Mac?

Para instalar la versión correcta del software de Apogee, es necesario conocer la versión del sistema operativo OSX de Apple que se está ejecutando en su computadora.

Para ver qué versión de OSX está utilizando, haga clic en el icono de la manzana en la esquina superior izquierda de la pantalla, a continuación, haga clic en “Acerca de este Mac”:

Esta ventana que aparece le dirá qué versión de OSX está ejecutando. En este caso, la versión 10.8.5

Se puede decir en qué año la Mac salió al mercado, así como alguna información adicional, haga clic en el botón “Más información …”. En este caso, mi equipo es una iMac de mediados de 2011:

Utilice esta información para determinar qué versión del software de Apogee es necesario descargar e instalar para que su interfaz Apogee funcione correctamente.