ONE (iPad and Mac)

How can I download Maestro on my iPad/iPhone?

There is two ways to find and download Maestro on your iPad/iPhone:

A) Open the App Store and on the search bar type in “Apogee Maestro”. The app will come up and you can download it from there.

B) This second method requires that you connect your Apogee Interface compatible with iOS (ONE, Duet or Quartet) to your iPad/iPhone:

1) Go to Settings>General>About.

2) At the bottom of the list shown, select your interface name.

3) Go to “Find App for Accessory”, this will take you to the App Store where you will be able to download Maestro.

 

Maestro on the iPad/iPhone/iPod Touch shows v0.0.0 for ONE’s firmware even though I already updated it

There is a known issue with Maestro for iOS where it will display the firmware version for ONE for iPad & Mac as “v0.0.0”, even when the firmware has already been updated. The firmware update will still work on Maestro for iOS, so you can go ahead and run the updater, but it will still display the firmware as v0.0.0.  If the updater finished, that means the firmware updated.

 

This is a bug with the labeling in Maestro. You can double-check that the firmware for the ONE is up to date on your Mac by doing the following:

 

– Connect the ONE for iPad & Mac to your Mac via USB.

– Hold down the Option key and click on the Apple menu and select ‘System Information’

– Select ‘USB’ in the left-side column

– Select ‘ONE’ on the right-side USB device tree

– Confirm that the correct firmware version is displayed for ONE for iPad & Mac.

Apogee Maestro crashes when I launch it

If Apogee Maestro 2 is crashing every time you try to launch it, follow the steps below:

 

 

– Quit Apogee Maestro.

– Go to your Applications folder and locate the ‘Apogee Maestro 2’ icon.

– Click once on the icon and then hold down the Command key and press ‘i’ for ‘Get Info’.

– In the ‘Get Info’ window, check the ‘Open in 32-bit mode’ checkbox.

– Close the Get Info window and relaunch Apogee Maestro.

Why do I only hear the left output channel when recording with ONE or Duet in Garageband?

Note- if you are experiencing audio in one output channel only when using the CAMERA APP, please click here. The article below is for GARAGEBAND.

If you’re only hearing sound from the left output channel when recording with ONE for iPad & Mac or Duet for iPad & Mac in Garageband (or other apps), this is most likely because you’re using a stereo track when you need to be using a mono track.

 

If you create a MONO track in Garagband, it will send your input out both Left & Right output channels. When you create a stereo track in Garageband, it will hard-pan both inputs, so input 1 goes out only the left and input 2 goes out only the right. This is why you’re only hearing sound in 1 channel. Stereo tracks are typically used for stereo mic situations or if a keyboard has a stereo output.

 

Here are some videos on how to set up ONE with Garageband (you can also apply these videos to Duet):

 

 

For Mac:

 

 

 

 

 

For iPad/iPhone:

 

Not getting sound/no input or output from ONE for iPad & Mac

Please go through these steps to ensure that everything is set up properly:

 

 

Setting up ONE’s inputs:

 

Internal Mic

 

To use ONE’s built-in internal mic, launch ‘Apogee Maestro’ from your Applications folder, go to the ‘Input’ tab and click on the ‘Analog Level’ drop-down menu for Input 1 and set it for  ‘Int Mic’.

Gradually bring the input level in Maestro up until you get a good level from your input source. Make sure the meter isn’t going into the red.

 

 

External Mics

 

Connect your Mic using only an XLR cable (no 1/4″ adapters or cables) to the XLR input 1 of ONE’s breakout cable.

Launch ‘Apogee Maestro’ from your Applications folder, go to the ‘Input’ tab and click on the ‘Analog Level’ drop-down menu for Input 1 and set it to ‘Ext Mic’.

If you’re using a condenser mic that requires phantom power, choose ‘Ext Mic 48v’.

Gradually bring the input level in Maestro up until you get a good level from your input source. Make sure the meter isn’t going into the red.

 

 

Guitars, Basses, Keyboards, Hi-Z Mics that have 1/4″ cables, such as harmonica mics:

 

Connect your Instrument using only a 1/4″ instrument cable to the 1/4″  input 2 of ONE’s breakout cable.

Launch ‘Apogee Maestro’ from your Applications folder, go to the ‘Input’ tab.

Gradually bring the input level in Maestro up until you get a good level from your input source. Make sure the meter isn’t going into the red.

 

 

Setting up ONE’s outputs:

 

Using ONE with DAW or audio playback software:

– Launch ‘Apogee Maestro’ from your Applications folder, go to the ‘Output’ tab and set the  output to ‘Out 1-2’ (the drop-down menus under the software output knob)

– Confirm that the mute button isn’t engaged in Maestro’s output tab.

 

 

Using ONE without any software- input directly to output:

 

– Launch ‘Apogee Maestro’ from your Applications folder, go to the ‘Output’ tab and set the output to ‘Mixer’ (the drop-down menus under the software output knob)

– Confirm that the mute button isn’t engaged in Maestro’s output tab.

 

 

Here are some videos on how to set up ONE with Garageband:

 

For Mac:

 

 

 

For iPad/iPhone:

 

¿Qué sucede cuando recibo una llamada mientras estoy grabando con mi interfase Apogee?

Monitoreo y grabación se interrumpen en GarageBand de Apple y otras aplicaciones de audio de ONE, Duet, Quartet, JAM o MIC cuando se recibe una llamada. Una vez que la llamada ha terminado la grabación se reanuda.

A menos que las llamadas son más importantes que la creatividad! Se recomienda que en los iPhone> Ajustes No molestar (Do not Disturb) sea activado. Esto evitará que una llamada interrumpa la toma perfecta.

iPhone Settings