Symphony I/O Mk II: Setup

Symphony I/O Dante – How do I get a Symphony I/O MkII Dante System & how does it work?

General Information:

Apogee Symphony I/O MkII has an available Dante+PTHD audio networking Option Card configuration beginning in Summer 2019.

Complete Symphony I/O MkII Dante+PTHD configured systems can be ordered from an Authorized Dealer. Use our Dealer Locator to find Authorized Apogee Dealers around the world:
https://apogeedigital.com/dealer-locator

Compatible Symphony Dante+PT configurations:
– Symphony MkII with Dante+PT card only, no thunderbolt card
– Symphony MkII with Thunderbolt and Dante+PT cards in same chassis

See Configuration Details on our Dante Product Page: https://apogeedigital.com/products/symphony-io/dante

*Audio IO Module cards that can be used in above configurations:
– 16×16 original
– 16x16mkII
– 8×8 original (all variants)
– 8x8mkII
– 2×6 original (If in chassis with 2nd module card, 2×6 will only work in TOP slot)
– 2x6SE (If in chassis with 2nd module card, 2×6 will only work in TOP slot)
– 8 mic pre module card

(Incompatible cards: A16IP and A16OP listed page 12 of MkII User’s Guide – April 2017:
https://apogeedigital.com/support/symphony-io-mk-ii#tab-id-2 )

Conversion:

NO END-USER SHOULD BE INSTALLING DANTE OPTION CARDS THEMSELVES

Requires disassembling chassis and therefore is not end-user installable.
Symphony MkII chassis needs special firmware to enable Dante+PT recognition.
This firmware is already installed on Symphony mkII Dante+PT units ordered from the factory.

End users can order pre-made Dante+PT or Dante+PT + Thunderbolt Symphony configurations from an Authorized Dealer
For End User’s who already have a Symphony MkII, It must be sent to Authorized Dealer/Distributor/Repair Center for Dante+PT Card installation.

The following units can be converted:
     – Symphony MkII Thunderbolt
     – Symphony MkII *Pro Tools HD
     – Symphony MkII with both Thunderbolt & *Pro Tools

*Pro Tools HD option cards will be replaced with Dante+PT cards. See Dealer/Distributor for pricing.

NOTE: Symphony units with SoundGrid option card must be sent to Apogee in the US for conversion (fee applies)

Operation:

Dante+PT interface mode:

No Apogee software is required. All Symphony functions controlled through front panel.
Audinate’s Dante Controller app is required for network audio routing and control. Details here: https://knowledgebase.apogeedigital.com/pending/getting-started-step-by-step-with-symphony-i-o-dante/

Note: Apogee Network Control software available late 2019.

Thunderbolt interface mode:

Run normal Symphony MkII 3.1 system software installer* for Thunderbolt operation.

*Do NOT perform firmware update if have Thunderbolt & Dante+PT cards. IGNORE firmware mismatch error messages as performing update will make Dante+PT card stop working!!

Getting Started Step-by-step with Symphony I/O Mk II Dante

What You'll Need

Step-by-step

1. Install the Dante Controller application on your computer by clicking on the download package and following on-screen instructions.

2. Using a Cat 5E or 6 Ethernet cable, connect the Symphony I/O Dante option card Primary port to a network switch or directly to your Mac or PC computer. If you’re using a Mac laptop, you’ll need an Ethernet to Thunderbolt or Ethernet to USB adaptor.

3. Power on Symphony I/O.

4. Set Symphony I/O to Dante audio interface mode (AIM) – On the front panel OLED, tap the Settings icon, then tap the Setup tab. 

5. If Audio Interface Mode is not set to Dante, tap the Audio Interface Mode button, then tap “Yes” to confirm the change of AIM. If a Thunderbolt card is installed, repeat until Audio Interface Mode is set to Dante.

 

dante setup screen

6. Launch the Dante Controller app – after a few moments, Symphony I/O should appear in both the Transmit and Receive lists.

Screen Shot 2019-04-29 at 2.31.39 PM

7. If Symphony I/O doesn’t appear, click the “Reload Device Information” button in Dante Controller.

 

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8. If Symphony I/O still doesn’t appear, click the “Choose a Dante Interface” button and choose another network. If multiple networks are present in the Primary Interface dropdown, choose the first 1G network available.

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9. In Dante Controller, click the Routing tab

10. Click the + icons to expand Symphony I/O Receivers and Transmitters lists. Keep in mind that transmitters are signals TO the Dante network from Symphony I/O module inputs, while receivers are signals FROM the network to Symphony I/O module outputs. Audio flows in the direction indicated by the arrow below.

11. Connect an audio signal to Symphony’s I/O module inputs 1-2, then connect speakers to I/O modules outputs 1-2.

12. On the Dante Controller routing grid, click at the intersections of Transmitter 1-2 and Receiver 1-2. Once the subscription (connection) has been established, audio flows from the I/O module inputs 1-2 to I/O module outputs 1-2.

13. Once you’ve verified that audio is passing from inputs 1-2 to outputs 1-2, you’re now ready to connect Symphony I/O to other devices on your Dante network!

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14. To set the sample rate, choose Device > Device View or double-click on the Symphony I/O transmitter or receiver label.

15. In the Device View, click the Device Config tab. Set sample rate with the Sample Rate dropdown. You can also change the label of the Symphony I/O in this window.

Screen Shot 2019-04-29 at 2.33.14 PM

16. Symphony I/O Transmit and Receive channel labels may be customized in the Device View > Receive and Transmit tabs. Routing is easier when you label transmit and receive channels with their corresponding I/O module input and output names.

Screen Shot 2019-04-30 at 4.19.47 PM

How to set up Symphony I/O MkII for Surround Monitoring (5.1, 7.1, 9.1, 11.1)

How to connect and configure a Surround Speaker Setup

 

When using Symphony with a surround speaker setup, the first set of outputs can be configured as speaker outputs suitable for connection to a 5.1, 7.1, 9.1, or 11.1 speaker system, depending on the analog outputs you have available. With this configuration, turning the Output Controller knob (or adjusting output from the keyboard, Symphony Control software, or optional Apogee Control Hardware Remote) will adjust all applicable line-outputs simultaneously.

 

Connect your speakers to Symphony’s analog outputs. A standard 5.1 surround setup is routed as follows:

  • Output 1: Front Left
  • Output 2: Front Right
  • Output 3: Center
  • Output 4: Sub-woofer
  • Output 5: Left Surround
  • Output 6: Right Surround

 

Open the Symphony Control app and click the Device button to reveal the Device Sidebar. The button looks like this:

 

From the Main Output Format drop-down box in the Device Sidebar, select your desired surround configuration:

 

Note:

  • Requires at least 8 analog outputs for the 7.1 option to become available
  • Requires at least 10 analog outputs for the 9.1 option to become available
  • Requires at least 12 analog outputs for the 11.1 option to become available

Setting up the different audio modes of Symphony I/O MkII

Audio Modes of Symphony I/O MkII

 

Symphony I/O MkII in THUNDERBOLT mode
•    Download the installer package (www.apogeedigital.com/support/symphony-io-mk-ii) and run the Symphony I/O MkII installer. After connecting unit to Mac and powering up, update the firmware if prompted.
•    The Symphony I/O MkII’s parameters can be controlled from the front-panel touchscreen, the Symphony Control app that gets installed in your Applications folder, and the optional Apogee Control hardware remote.
•    If your unit has both a Thunderbolt card and a Pro Tools HD option card installed, read the Symphony I/O MkII in PRO TOOLS HD mode section below.

 

Using 2 units together in Thunderbolt mode:

Make sure you are using the Symphony I/O Release 3.0 (or greater) software/firmware. Multi-unit functionality will not work in older releases. Download the latest installer here: www.apogeedigital.com/support/symphony-io-mk-ii

•    Connect a Thunderbolt cable from the Mac to either Thunderbolt port of the unit intended to be the Master Unit A. Using a 2nd cable, connect from the remaining TB port on Unit A, to either of the Unit B’s TB ports.
•    Connect a BNC Word Clock cable from the Master unit’s (Unit A) Word Clock output port to the second unit’s (Unit B) Word Clock in port.
Symphony I/O MkII in PRO TOOLS HD mode

•    A unit with only a Pro Tools HD option card installed will startup, by default, in Pro Tools HD mode. Parameters will be controlled from Pro Tools HD software and from the Symphony I/O MkII’s front-panel. There is no need to install any Apogee software. The Symphony Control software and optional Apogee Control hardware remote can not be used when a unit is in Pro Tools HD mode.
•    When using multiple Symphony I/O MkII units in Pro Tools HD mode, the unit connected to Port 1 of an HD Native PCIe card or HD Native Thunderbolt box will need to have 2 i/o modules installed for the system to function properly.
•    If the unit has both a Pro Tools HD option card and a Thunderbolt card installed, go to the Configuration tab of the Settings page on the front-panel and confirm the Audio Interface Mode is set for Pro Tools HD. If the Audio Interface Mode button says Thunderbolt, tap the button and then tap Yes in the dialog to change modes. To go back to Thunderbolt mode, follow these steps again.

 

 

 

Symphony I/O MkII in STANDALONE mode

Make sure you are using the Symphony I/O Release 3.0 (or greater) software/firmware. Standalone functionality will not work in older releases. Download the latest installer here: www.apogeedigital.com/support/symphony-io-mk-ii
•    You can use the Symphony I/O MkII as a Standalone converter out of the box without installing any software (keep in mind that you will need to install the software before connecting it to your Mac). When the Symphony I/O MkII is not connected to a Mac, it functions in Standalone mode. Standalone mode is only accessible when the unit is in Thunderbolt mode and disconnected from the Mac.
•    You will need to engage the Standalone routing by going to the Configuration tab of the Settings page on the front-panel and tapping the Engage button and making the routing selection(s):