Symphony I/O: Compatibility

Can you run Apogee products on a Mac that is booted from OSX on an external hard drive?

Yes, your Apogee interface will work on a Mac booted from OSX on an external hard drive.  Please note the following requirements:

  • OSX version must be noted as compatible with the Apogee product on our website
  • The external hard drive must be formatted as Mac OS Extended (Journaled)
  • External hard drive must be partitioned as a GUID partition table for booting Intel Macs

Symphony I/O Firmware and Software Installer Release 5

 

Download Release 5 here.

 

16x and Rosetta series users, please consult the Legacy Interface Release Notes.

 

Who should update?

Users running or upgrading to OSX 10.10 Yosemite
New Users setting up their Symphony system for the first time
Users on 10.8.5 or 10.9.5 who would like the new Features and bug fixes
NOTE: Symphony Users who are currently running 10.8.4 or lower and don’t plan to update their OSX should not update to Release 5
New Features
Compatibility with Mac OS X Yosemite and Mavericks (10.10 and 10.9)
with continued support back to OSX 10.8.5
Up to 3 Selectable Speaker Sets can be toggled and controlled from Maestro
Command-click lets you enable multiple speaker sets at the same time
Dim functionality for Main Outputs and Headphone outputs
Sum To Mono functionality for Main Outputs and Headphone outputs
Various bug fixes

 

Before you update

  • Please note critical Maestro settings such as Trim levels before performing a firmware update.Parameters will be reset after installing new software.
  • Unplug headphones and mute speaker volume before updating firmware.

 

To update

 

After updating – After updating, verify the following settings;

  • Audio Interface Mode – press and hold the right hand encoder to verify that Symphony I/O is set to the desired audio interface mode.
  • If using the Symphony 64 card, verify that the Symphony Source setting (found in the Maestro 2 > System Setup tab and Audio MIDI Setup) is set to the appropriate Symphony 64 Port setting:

! ! If interfaces are connected only to Port 1, set Source to Port 1: 32ch.
! ! If interfaces are connected to both Ports 1-2, set Source to Port 1-2: 64ch.

  • Check that Output settings such as Speaker setting and level and headphone level and mute are set as expected.

 

 

 

Are Apogee products compatible with Pro Tools 11?

Yes!  The following products have been tested and are fully compatible with Pro Tools 11 (every version of 11):

  • JAM
  • JAM 96k
  • MiC
  • MiC 96k
  • Groove
  • GiO
  • ONE for Mac (old and new versions)
  • ONE for iPad & Mac
  • Duet FireWire
  • Duet 2
  • Duet for iPad & Mac
  • Quartet for iPad & Mac
  • Ensemble FireWire
  • Ensemble Thunderbolt
  • Symphony I/O (USB, Symphony, and Pro Tools HD modes)
  • Symphony I/O MkII (Thunderbolt and Pro Tools HD)
  • Symphony 64 PCIe
  • Symphony 64 | ThunderBridge
  • X-Symphony equipped X-Series and Rosetta Series Converters
  • X-HD equipped X-Series and Rosetta Series Converters

Can I use Symphony I/O with AD16x, DA16x, or Rosetta 200/800 when connected to Symphony64?

Yes, Symphony I/O can be used with Legacy interfaces if you’re using the most current release.  Please note the following instructions to do so:

  1. The rule for Symphony I/O connection is- “1 Symphony I/O per port”, so that means the supported configuration is 1 Symphony I/O on port 1 of the Symphony64 Thunderbridge or PCIe card and any Legacy interfaces on port 2 of the Symphony64 Thunderbridge or PCIe card. You can’t daisy-chain Symphony I/O’s, but you can daisy-chain Legacy interfaces.
  2. First, make sure your Legacy interface (AD16x, DA16x, Rosetta 200, Rosetta 800) have an X-Symphony option card properly installed with the current X-Symphony firmware (version 2.7)
  3. Connect your Symphony I/O directly to your computer’s USB ports- don’t use a hub. Power up the Symphony I/O.
  4. Download the latest Symphony I/O Release package from our website and follow these instructions.
  5. After the firmware has successfully updated, connect the Symphony I/O to the first port of the Symphony64 Thunderbridge or PCIe card using a PC-32 cable. Connect one end of the cable to the “main port” on the back of the first Symphony I/O and the other end of the cable to the 1st port (on the left) of the Symphony64 Thunderbridge or PCIe card.
  6. Connect the 1st Legacy device to the 2nd port of the Symphony64 Thunderbridge or PCIe card using a PC-32 cable. Connect one end of the cable to the “primary port” on the back of the 1st Legacy device and the other end of the cable to the 2nd port (on the right) of the Symphony64 Thunderbridge or PCIe card. Chain any additional Legacy devices using the “primary” and “expansion” ports.
  7. If you’re using multiple Legacy devices, send the Word Clock output of the 1st Legacy device to the Word Clock input of the 2nd Legacy device and so on, using BNC cables and t-connectors, if necessary.
  8. Send the Word Clock output of the Symphony I/O to the Word Clock input of the 1st Legacy device using a BNC cable.
  9. Make sure the Symphony I/O is set for “SYM AIM” (Symphony Audio Interface Mode) by pressing in and holding on the right side encoder on the front-panel until it brings you to the AIM menu. If it says “Symphony”, it’s already in SYM AIM… you can just push in on the encoder again to exit the menu. If not, scroll through the menu until it says “Symphony” and then push in on the encoder again. The unit will power down and restart itself in SYM AIM.
  10. Power up all the Legacy devices and make sure they’re set for “External Word Clock” as their clock source.
  11. Run the software installer included in the Release download. Restart the computer.
  12. After the computer restarts, open up “Audio MIDI Setup” (Applications> Utilities> Audio MIDI Setup). Select “Symphony64” in the left-hand device column. Make sure it’s selected as your computer’s default i/o. The speaker and microphone icons should appear next to it… if they don’t, click on the drop-down menu below with the “gear” icon and select both “Use this device for sound input” and “Use this device for sound output”.
  13. With “Symphony64” selected in Audio MIDI Setup, go to the center part of the Audio MIDI Setup window and set the “Source” drop-down menu to ‘Ports 1-2: 64Chs’. Quit Audio MIDI Setup and restart your computer.
  14. After the computer restarts, wait for the system to configure- the exclamation mark (!) icon on the front-panel of Symphony I/O will eventually go away and the Legacy units will switch to “Ext” clocking… After this happens, launch Maestro2 and confirm that all the interfaces show up properly. If a device is showing up as the wrong unit, such as a DA16x in Advanced routing showing up as an AD16x,  go to the “Device Settings” tab in Maestro2, highlight the device in the left-hand device column and then select “DA16x” in the “Device Type” drop-down menu. Quit Maestro and restart the computer. If an AD16x in standard routing is showing up as a Rosetta800, quit Maestro and restart the computer.