Repairs
- What is an RMA or RMA Number?
- How do I obtain an RMA?
- How do I check the status of my RMA?
- I have my RMA Number... is my product ready to be shipped?
- How long is my RMA number valid for?
- RMA: What is the standard repair time in the US?
- RMA: My unit is out of warranty, but I still want to send it in for repair. What payments will I be responsible for?
- RMA: What is a valid proof of purchase?
- RMA: How can I provide Apogee with proof of purchase?
- RMA: I provided all the necessary documents, but I haven’t received the RMA instructions yet. What do I do?
- RMA: What should I do if I have not received the RMA shipping instructions email within 2 business days after the RMA was created?
- RMA: What shipping cost am I responsible for?
- RMA: What shipping address will be used when your unit is repaired?
- RMA: What are the shipping requirements?
- RMA: Is there any way to expedite the shipping?
- RMA: My unit was damaged during return shipping, what do I do?
- RMA: Where can I rent Apogee gear?
- RMA: Can I get a unit loaned to me while mine is in for repair?
- RMA: Can you repair my older Apogee gear?
- RMA: What kind of warranty will my product have after sending it for service?
- I live in Latin America, what do I do if my Apogee product is defective?
- RMA: I purchased an additional warranty from a local authorized dealer. Is this warranty still guaranteed by Apogee?
- RMA: I purchased my unit outside my country of residence. Does my warranty apply?
- RMA: I bought my unit from a different country than where the unit was sourced, it is out of warranty and I want to send it to Apogee US for a repair
- RMA: How do I get an estimate on the repair time and cost outside the US?
- RMA: I’m having a problem with a repair center, who can I contact?