Common Issues & Troubleshooting
- Tech Alert: Logic, Garageband won't open - gets stuck when scanning audio units
- Windows 10 Audio Optimization Guide
- iOS Audio Optimization Guide
- Alert: Apogee Thunderbolt devices and 2020 MacBook Pro 13" and MacBook Air
- Mac Audio Optimization Guide
- System Extension Blocked alert during software installation
- How to Uninstall Apogee Plugins on Windows 10?
- I am getting messages asking me to activate after installing Control 2?
- Alert: Changes to ASIO4all affecting Pro Tools
- Mic input is only played in left or right of headphones/speakers, not both sides!
- WORKAROUND: Unable to change clock source of Element or Ensemble Thunderbolt in macOS 11 Big Sur
- How to move Apogee interface settings .plist file from one mac to another.
- Maestro is not recognizing my Apogee interface on my M1 Apple Silicon Mac computer
- How to check if a light is burned out on the Big Ben, AD-16x, or DA-16x
- One/Duet/Quartet does not pass audio after cold boot on Windows 10
- Unable to apply Apogee FX Send mixer as Inputs to Cubase Group channels
- How do I connect headphones with my MiC or Jam original or 96k now that my iPhone has no headphone jack?
- It says "The selected audio device has no output controls" in Mac Sound Preferences
- Volume and Gain are changing by themselves - Auto Gain Control
- Video recorded with camera app has audio on one side only- how to fix (stereo to mono)
- Signal not showing up where it's supposed to and routing incorrect in Pro Tools
- Why do I only hear the left output channel when recording with ONE or Duet in Garageband?
- All of my LED/Meters are fully illuminated.
- The speaker icon is blinking and I can't hear sound
- Grounding Noise
- It says “No Apogee Systems Found” in Apogee Maestro or Control software and my interface is not recognized
- I can't select Apogee UV22HR in Logic
- When using Apogee interface with Cubase, Sonarworks, output volume level goes to max.
- After sleeping then waking an iOS device while GarageBand is open, audio may become distorted
- When connecting speakers, there is hum and/or buzz at the output.