big ben

X-Firewire FAQ’s

The X-Firewire card is an option card that can be installed in supported Apogee converters. It turns the Apogee converter into an audio interface.

Q: What devices can use the X-Firewire option card?
A: The X-Firewire option card can be installed in the AD-16x, DA-16x, Rosetta-800, or Rosetta-200.

Note: Though mentioned in the Big Ben User’s Guide, X-Firewire is not supported in that product.


Q: What computer and operating systems can I connect to an X-Firewire equipped device?
A: You can connect an X-Firewire equipped device to any Mac computer from OSX version 10.3.9 and up, or a PC computer running 32-bit versions of Windows XP SP1 & SP2 (SP3 and later versions of Windows are not supported).


Q: How do I update the firmware?
A: Installation instructions are included with the firmware download file on our website (X-Firewire).

NOTE: There are different firmware versions depending in which product the X-Firewire card is installed. Make sure you download the correct one from our website.

-Special Note for AD-16x & DA-16x: Since these units can operate in a Standard or Advanced routing mode (Users Guide pg 8), each mode requires a different firmware version. See [this KB article] for more information on the Advanced Routing mode firmware.

The update is performed through the standard firewire connection to the computer.

    • On a mac, the firmware can only be updated via OSX 10.6.7 or earlier. If you are running OSX 10.6.8 or higher you will not be able to run the firmware updater application.
    • On a PC, you must have Windows XP SP2-32bit or earlier (SP3, 64-bit, and later versions of Windows are not supported).

Q: Will there be new software at some point that works with the newest version of OSX and Windows?
A: The X-Firewire option cards are discontinued & there is no further Apogee software development for it. That said: although there are some graphical (GUI) anomalies Maestro 1.9.13 appears to still be functional on newer versions of OSX.

NOTE: Currently, you can connect an X-Firewire equipped device to a mac computer and have it automatically work as an audio interface. This is because the X-Firewire card is class-compliant and doesn’t require the installation of additional software or drivers. This will continue to work as long as Apple maintains the Firewire CoreAudio Driver in their OS releases.

¿Los productos de Apogee son compatibles con Pro Tools 11?

No anticipamos ningún problema y esperamos anunciar compatibilidad total para todos los productos de Apogee en las próximas semanas. Sin embargo, no podemos confirmar oficialmente total compatibilidad Apogee con Avid Pro Tools 11 hasta que el software este disponible y ha sido completamente probado. Por favor, visite nuestro sitio web para obtener la última información de compatibilidad. Si ya eres dueño de un producto Apogee, registralo yendo a: http://www.apogeedigital.com/support.php Usted recibirá una notificación de actualización por correo electrónico.