Dante

Symphony I/O Dante – How do I get a Symphony I/O MkII Dante System & how does it work?

General Information:

Apogee Symphony I/O MkII has an available Dante+PTHD audio networking Option Card configuration beginning in Summer 2019.

Complete Symphony I/O MkII Dante+PTHD configured systems can be ordered from an Authorized Dealer. Use our Dealer Locator to find Authorized Apogee Dealers around the world:
https://apogeedigital.com/dealer-locator

Compatible Symphony Dante+PT configurations:
– Symphony MkII with Dante+PT card only, no thunderbolt card
– Symphony MkII with Thunderbolt and Dante+PT cards in same chassis

See Configuration Details on our Dante Product Page: https://apogeedigital.com/products/symphony-io/dante

*Audio IO Module cards that can be used in above configurations:
– Connect 16 MP –  (Dante only, TB operation coming soon)
– Connect 8×8 MP –  (Dante only, TB operation coming soon)
– 16×16 original
– 16x16mkII
– 8×8 original (all variants)
– 8x8mkII
– 2×6 original (If in chassis with 2nd module card, 2×6 will only work in TOP slot)
– 2x6SE (If in chassis with 2nd module card, 2×6 will only work in TOP slot)
– 8 mic pre module card

(Incompatible cards: A16IP and A16OP listed page 12 of MkII User’s Guide – April 2017:
https://apogeedigital.com/support/symphony-io-mk-ii#tab-id-2 )

Conversion:

NO END-USER SHOULD BE INSTALLING DANTE OPTION CARDS THEMSELVES

Requires disassembling chassis and therefore is not end-user installable.
Symphony MkII chassis needs special firmware to enable Dante+PT recognition.
This firmware is already installed on Symphony mkII Dante+PT units ordered from the factory.

End users can order pre-made Dante+PT or Dante+PT + Thunderbolt Symphony configurations from an Authorized Dealer
For End User’s who already have a Symphony MkII, It must be sent to Authorized Dealer/Distributor/Repair Center for Dante+PT Card installation.

The following units can be converted:
– Symphony MkII Thunderbolt
– Symphony MkII *Pro Tools HD
– Symphony MkII with both Thunderbolt & *Pro Tools

*Pro Tools HD option cards will be replaced with Dante+PT cards. See Dealer/Distributor for pricing.

NOTE: Symphony units with WSG SoundGrid option card must be sent to Apogee in the US for conversion (fee applies)

Operation:

Dante+PT interface mode:

No Apogee software is required. All Symphony functions controlled through front panel.
Audinate’s Dante Controller app is required for network audio routing and control. Details here: https://knowledgebase.apogeedigital.com/pending/getting-started-step-by-step-with-symphony-i-o-dante/

Note: Apogee Network Control software available late 2019.

Thunderbolt interface mode:

Run normal Symphony MkII 3.1 system software installer* for Thunderbolt operation.

*Do NOT perform firmware update if have Thunderbolt & Dante+PT cards. IGNORE firmware mismatch error messages as performing update will make Dante+PT card stop working!!

Getting Started Step-by-step with Symphony I/O Mk II Dante

What You'll Need

Step-by-step

1. Install the Dante Controller application on your computer by clicking on the download package and following on-screen instructions.

2. Using a Cat 5E or 6 Ethernet cable, connect the Symphony I/O Dante option card Primary port to a network switch or directly to your Mac or PC computer. If you’re using a Mac laptop, you’ll need an Ethernet to Thunderbolt or Ethernet to USB adaptor.

3. Power on Symphony I/O.

4. Set Symphony I/O to Dante audio interface mode (AIM) – On the front panel OLED, tap the Settings icon, then tap the Setup tab. 

5. If Audio Interface Mode is not set to Dante, tap the Audio Interface Mode button, then tap “Yes” to confirm the change of AIM. If a Thunderbolt card is installed, repeat until Audio Interface Mode is set to Dante.

 

dante setup screen

6. Launch the Dante Controller app – after a few moments, Symphony I/O should appear in both the Transmit and Receive lists.

Screen Shot 2019-04-29 at 2.31.39 PM

7. If Symphony I/O doesn’t appear, click the “Reload Device Information” button in Dante Controller.

 

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8. If Symphony I/O still doesn’t appear, click the “Choose a Dante Interface” button and choose another network. If multiple networks are present in the Primary Interface dropdown, choose the first 1G network available.

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9. In Dante Controller, click the Routing tab

10. Click the + icons to expand Symphony I/O Receivers and Transmitters lists. Keep in mind that transmitters are signals TO the Dante network from Symphony I/O module inputs, while receivers are signals FROM the network to Symphony I/O module outputs. Audio flows in the direction indicated by the arrow below.

11. Connect an audio signal to Symphony’s I/O module inputs 1-2, then connect speakers to I/O modules outputs 1-2.

12. On the Dante Controller routing grid, click at the intersections of Transmitter 1-2 and Receiver 1-2. Once the subscription (connection) has been established, audio flows from the I/O module inputs 1-2 to I/O module outputs 1-2.

13. Once you’ve verified that audio is passing from inputs 1-2 to outputs 1-2, you’re now ready to connect Symphony I/O to other devices on your Dante network!

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14. To set the sample rate, choose Device > Device View or double-click on the Symphony I/O transmitter or receiver label.

15. In the Device View, click the Device Config tab. Set sample rate with the Sample Rate dropdown. You can also change the label of the Symphony I/O in this window.

Screen Shot 2019-04-29 at 2.33.14 PM

16. Symphony I/O Transmit and Receive channel labels may be customized in the Device View > Receive and Transmit tabs. Routing is easier when you label transmit and receive channels with their corresponding I/O module input and output names.

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