Duet 2

Duet 2 (USB) Maestro Error “No Apogee Systems Found”

Symptom: Apogee Maestro will not properly recognize Duet 2 (USB) if Mac user is logged into a Guest Account.  Maestro simply says “No Apogee Systems Found”.

 

Resolution: Confirm you have latest Duet software installed (you can download here), go to Apple Menu>System Preferences>Show All>System Accounts>My Account view>Set User Name to Admin, restart the Mac and Maestro will now launch successfully.

How do I use the custom I/O labels in Logic?

For Logic 9 and lower:

With your Apogee devive selected as the input/output in Logic’s Audio Preferences, go to the “Options” menu and select “Audio” and then “I/O Labels”. Now you can select the custom Apogee labels for your device.

For Logic X and higher:

  • Go to Logic’s Mix menu at the top of the screen and select “I/O Labels…”
  • There are several columns: Channel, Provided by Driver, User, Long, & Short.
  • To use the labels provided by the Ensemble:
    • Click the button in the Provided by Driver column.
  • To enter your own custom label:
    • Click the button in the User column.
    • Double click the “-” in the Long column, type in a new name, then press Return on your Apple keyboard

Here’s a video showing this process: https://apogeedigital.com/blog/apogee-element-tutorial-enable-logics-io-labels

Duet (FireWire) vs. Duet 2 (USB)

Duet/Duet 2 Comparison Chart

 

Features

Duet

Duet

Duet 2

Duet 2
Computer Connectivity FireWire 400 USB 2.0 High Speed
Sound Quality 1st Generation 2nd Generation
Roundtrip Latency performance 32 buffer @ 96kHz = 4.6 ms64 buffer @ 44.1kHz = 7.23 ms 32 buffer @ 96kHz = 3.6 ms64 buffer @ 44.1kHz = 5.8 ms
Power FireWire Bus Power USB Bus Power (DC power optional)
Sample Rate 24-bit/44.1-96kHz 24-bit/44.1-192kHz
Input Channels 2 2
Output Channels 2 4 (Stereo headphone out & L/R speaker outs)
Speaker Outputs Unbalanced Balanced
Independent Headphone Out N/A 1
Microphone Preamps 2 2
Microphone Preamp Gain up to 75dB up to 75dB
Line Level Input 1 1
OLED Display N/A 1
Touchpads N/A 1
Metering LED Segments Full Color OLED
Breakout Cable Design 2 XLR In, 2 1/4″ In, 2 1/4″ Out 2 Combi In, 2 1/4″ Out
Maestro Version Maestro 1 Maestro 2
Phantom Power 1 1
Phase Invert 1 1
Soft Limit N/A 1
Group Inputs 1 1
Mute Outputs 1 1
Sum to Mono N/A 1
Dim Outputs N/A 1
Toggle Headphone Source N/A 1
Core Audio Compatible 1 1

When recording, the input is delayed in my headphones

Decrease the I/O buffer size in your audio application. See “How do I set my software’s I/O buffer?” for more information.

 

I’m not getting any output from audio software applications. What should I check?

1) Verify the unit is properly connected and recognized by the Mac.  You should see 4 icons on Duet’s OLED (input 1, input 2, speaker out, headphone out).

2) Select Duet USB as your Mac Sound Output device in System Preferences/Sound or in Audio MIDI Setup (Applications/Utilities).

3) If you have chosen Mixer for the output selection in Maestro, then the Software Return fader must be raised to send audio software application outputs to Duet’s outputs.