Duet iOS

Duet for iPad & Mac not showing up or being recognized on iPad or iPhone

If you’ve connected your Duet to your iDevice but it’s not being recognized on your iPad or iPhone, follow these steps:

 

* Connect Duet to external power supply

* Connect Duet to iPad with your Duet lightning cable

* Unplug the Duet’s power supply

* Plug back in the Duet’s power supply and wait 5 seconds

* Open Maestro on your iPad and wait a couple seconds until the Duet shows up

Now you are ready to use the Duet in your iDevice’s audio apps.

Not getting sound/no output from Duet

Please go through these steps to ensure that everything is set up properly:

 

Setting up Duet’s inputs:

 

Mics

Connect your Mic using only an XLR cable (no 1/4″ adapters or cables) to the XLR input 1 or 2 of Duet’s breakout cable.

Launch ‘Apogee Maestro’ from your Applications folder, go to the ‘Input’ tab and ‘Analog Level’ drop-down menu for whichever input you’re using for ‘Mic’.

If you’re using a condenser mic that requires phantom power, engage the ’48’ button on the input you’re using.

Gradually bring the input level in Maestro up until you get a good level from your input source. Make sure the meter isn’t going into the red.

 

Guitars, Basses, Keyboards, Hi-Z Mics that have 1/4″ cables, such as harmonica mics:
Connect your Instrument using only a 1/4″ instrument cable to the 1/4″  input 1 or 2 of Duet’s breakout cable. Make sure you’re plugging into one of the input connectors (the fat ones that are dual XLR and 1/4″) and not the 1/4″ output connectors.

Launch ‘Apogee Maestro’ from your Applications folder, go to the ‘Input’ tab and ‘Analog Level’ drop-down menu for whichever input you’re using to ‘Instrument’.

Gradually bring the input level in Maestro up until you get a good level from your input source. Make sure the meter isn’t going into the red.

 

Sending Line-Level audio to Duet and bypassing Duet’s mic-pres

Connect the output from your line-level piece of gear (such as a compressor or external mic-pre) to the XLR input 1 or 2 of Duet’s breakout cable. If your device only has 1/4″ outputs, you will need to use balanced 1/4″ to male XLR cables. You can’t use the 1/4″ input jacks on Duet’s breakout cable.

Launch ‘Apogee Maestro’ from your Applications folder, go to the ‘Input’ tab and ‘Analog Level’ drop-down menu for whichever input you’re using and set to ‘+4dBu’ (for use with professional audio gear) or ‘-10dBv’ (for use with consumer audio gear).

 

 

Setting up Duet’s outputs:

 

Using Duet with DAW or audio playback software:

– Launch ‘Apogee Maestro’ from your Applications folder, go to the ‘Output’ tab and set the Speaker output and Headphone output to ‘Out 1-2’ (the drop-down menus under the software output knobs)

– Confirm that the mute or dim buttons aren’t engaged in Maestro’s output tab.

 

Using Duet without any software- input directly to output:

– Launch ‘Apogee Maestro’ from your Applications folder, go to the ‘Output’ tab and set the Speaker output and Headphone output to ‘Mixer’ (the drop-down menus under the software output knobs)

– Confirm that the mute or dim buttons aren’t engaged in Maestro’s output tab.

For more on using the Maestro Mixer, see this article: Read More

Duet (FireWire) vs. Duet 2 (USB)

Duet/Duet 2 Comparison Chart

 

Features

Duet

Duet

Duet 2

Duet 2

Computer Connectivity FireWire 400 USB 2.0 High Speed
Sound Quality 1st Generation 2nd Generation
Roundtrip Latency performance 32 buffer @ 96kHz = 4.6 ms64 buffer @ 44.1kHz = 7.23 ms 32 buffer @ 96kHz = 3.6 ms64 buffer @ 44.1kHz = 5.8 ms
Power FireWire Bus Power USB Bus Power (DC power optional)
Sample Rate 24-bit/44.1-96kHz 24-bit/44.1-192kHz
Input Channels 2 2
Output Channels 2 4 (Stereo headphone out & L/R speaker outs)
Speaker Outputs Unbalanced Balanced
Independent Headphone Out N/A 1
Microphone Preamps 2 2
Microphone Preamp Gain up to 75dB up to 75dB
Line Level Input 1 1
OLED Display N/A 1
Touchpads N/A 1
Metering LED Segments Full Color OLED
Breakout Cable Design 2 XLR In, 2 1/4″ In, 2 1/4″ Out 2 Combi In, 2 1/4″ Out
Maestro Version Maestro 1 Maestro 2
Phantom Power 1 1
Phase Invert 1 1
Soft Limit N/A 1
Group Inputs 1 1
Mute Outputs 1 1
Sum to Mono N/A 1
Dim Outputs N/A 1
Toggle Headphone Source N/A 1
Core Audio Compatible 1 1