Yes! Duet FireWire, Duet 2 and Duet for iPad/Mac are all fully compatible* with Mac OS X El Capitan (10.11 to current). Please be sure to download and install the latest El Capitan compatible software package for your product from Apogee’s site.
* Although Duet FireWire is not “officially supported” after OS X 10.10.5, it is still compatible with OS X 10.11 and should work just like it did on OS X 10.10. You can download the latest installer for Duet Firewire and use it on 10.11 even though it says “Mac OS X 10.10 and 10.9 only”.
Yes! Duet FireWire, Duet 2 and Duet for iPad/Mac are all fully compatible with Mac OS X Yosemite (10.10 to 10.10.5). Please be sure to download and install the latest Yosemite compatible software package for your product from Apogee’s site.
Use the following steps to set input and output levels on your Apogee interface.
Before launching your recording software:
1. Turn down the speaker/headphone output level of your Apogee interface.
2. Connect your audio source to your Apogee interface. Make sure to use the proper inputs.
• If you’re using a microphone, plug the microphone into the XLR input.
• If you’re using a guitar, bass, or other high impedance instruments, plug them into the 1/4″ instrument input.
• If you’re using an external mic-pre or another piece of line-level gear, use the XLR inputs.Quick Tip: Some keyboards and synths can be plugged into either the Instrument or XLR inputs. You might have to experiment with what sounds better.
3. Launch Apogee Maestro and go to the input tab. Make the appropriate selection in the Analog Level drop-down menu for the input channel you are using.
• Microphone (Mic) – depending on the Apogee interface you are using, you would choose Ext Mic/Ext Mic 48v (ONE) or Mic (Duet, Quartet, Ensemble, SymphonyI/O with MicPre module). You will need to engage the 48v button for if you’re using a mic that requires phantom power.
• Instrument (Inst) – Guitar/Bass/some keyboards
• Line Level (+4dBu/-10dBV for balanced/unbalanced connections) – This setting is used when connecting external microphone preamps and other line-level gear.NOTE: If you have the ONE, a line-input is accommodated by choosing Ext Mic and turning the input gain all the way down.
4. Set the input gain of your Apogee interface.
There are two ways you can adjust your input gain:
• By adjusting the input software encoder in Maestro
• By turning the physical knob (encoder) on your Apogee interface (make sure you’ve set the knob to control the input channel and not the output level. See your User’s Guide for more information on setting this).Quick Tip: Ideally, the level in the input meter should be as high as you can get it without hitting an “over”. If you see red in the meter, you know you need to turn the input gain down. In some cases you may need to adjust the output of the audio source you are using. You may need to move your microphone closer to the sound source or further away. You may need to turn the level of your guitar or keyboard up or down.
Launch your recording software, create an audio track, and put the track into input or record mode. It is a good idea to leave the fader of the track you are recording and any Master Fader for the mix set at their default setting.
5. Adjust the output level of your Apogee interface.
• Gradually increase the output level of your Apogee interface so you can hear what your input source sounds like in the speakers or headphones.
• After you get the output set to a comfortable listening level, listen for any distortion in the input audio.
• If the audio sounds bad, you may have something set wrong. Go through steps 2, 3, and 4 to trouble-shoot the problem.
Note: Two common issues are that the sound is too quiet or that it’s distorted. It may be a simple case of needing to turn the input gain up and the output level down or the input gain down and the output level up.
Yes! Duet FireWire, Duet 2 and Duet for iPad/Mac are all fully compatible with Mac OS X Mavericks (10.9 to 10.9.5). Please be sure to download and install the latest Mavericks compatible software package for your product from Apogee’s site.
Symptom: When opening a session or selecting Apogee as the audio device, the output goes to full volume every time.
- In Cubase, go to Devices > Device Setup > Control Panel > Core Audio Device Settings. Under Options, verify that set device attenuation to 0 dB is unchecked.
NOTE: In Cubase 10 and up, this setting is in Studio Setup > Control Panel
- In Sonarworks, go to Systemwide settings and deselect the “Adjust output device gain checkbox.
How is this possible? All modern Apogee interfaces have input gain and output volume that are digitally controlled rather than an analog potentiometer that must be physically turned. The advantages of digital control are many:
- Improved Sound Quality (turning the gain doesn’t cause a “scratchy” sound, and enables the advantages of our Step-Gain preamp technology)
- Settings can be saved to presets that can be recalled later.
- You can also control the output volume directly from the Mac’s Keyboard, Touchbar, or Volume icon in the Task Bar.
Cubase: In Cubase this is called “Device Attenuation.” The intent of this setting is to attenuate, or lower your volume, so you don’t get blasted. When selecting any audio device with this setting turned on Cubase sets the device’s output volume to 0, since most simple sound cards have 0 as the lowest value. Since your Apogee is rating the Outputs in digital decibels, where 0dBFS is the highest value, this setting will have the unfortunate opposite result, maxing out the volume. Be sure to disable this setting to prevent getting blasted.
Sonarworks Reference 4: This is a sound calibration software that many customers may have and forget is even running. It has a setting to Auto adjust output device gain, or volume.
Please remember, many other softwares not listed here have these types of settings so be sure to check all the softwares on your computer!
Symptom: Apogee Maestro will not properly recognize Duet 2 (USB) if Mac user is logged into a Guest Account. Maestro simply says “No Apogee Systems Found”.
Resolution: Confirm you have latest Duet software installed (you can download here), go to Apple Menu>System Preferences>Show All>System Accounts>My Account view>Set User Name to Admin, restart the Mac and Maestro will now launch successfully.
Yes! Duet 2 appears as a Core Audio device on your Mac and is compatible with all versions of Pro Tools 9, 10, 11, and 12.
Duet 2 is not compatible with any version of Pro Tools 8 and lower, or Pro Tools LE.
See “Setting up Duet 2 (USB) with Avid Pro Tools” for more info
For Logic 9 and lower:
With your Apogee devive selected as the input/output in Logic’s Audio Preferences, go to the “Options” menu and select “Audio” and then “I/O Labels”. Now you can select the custom Apogee labels for your device.
For Logic X and higher:
- Go to Logic’s Mix menu at the top of the screen and select “I/O Labels…”
- There are several columns: Channel, Provided by Driver, User, Long, & Short.
- To use the labels provided by the Ensemble:
- Click the button in the Provided by Driver column.
- To enter your own custom label:
- Click the button in the User column.
- Double click the “-” in the Long column, type in a new name, then press Return on your Apple keyboard
Here’s a video showing this process: https://apogeedigital.com/blog/apogee-element-tutorial-enable-logics-io-labels