AMBEO SMART HEADSET holds a two-year warranty from the date of purchase with valid purchase receipt from an authorized Sennheiser or Apogee dealer.
Active Noise Cancellation is highly dependent on the effective seal of the ear canal by properly fitting earpieces – see “How do I obtain the best earpiece fit?”. With a proper seal, Active Noise Cancellation effectively blocks noise such as air handling rumble, airplane noise, and other continuous sounds.
The SMART HEADSET’s bass response depends on the proper fit of the earpieces – see this article for more information. With the proper earpiece fit, the bass response is full and even.
The SMART HEADSET app (available on the Apple App Store) offers additional customization of the frequency response with its user-adjustable EQ feature.
Look for an indication of Left or Right (L or R) on the inside of the ear hook just above the ear adaptor. When placing the earpiece into the ear canal, the hook extends behind the ear.