symphony release 5

The Symphony I/O firmware update fails or gets stuck

Before attempting to update the Symphony I/O firmware, please follow the instructions in this link:

Updating Symphony I/O Firmware and Software

 

If the firmware update fails or stalls and never completes, quit the firmware updater app, power-cycle the Symphony I/O, and try the update again, using the following steps:

– Try connecting the Symphony I/O to a different USB hub

– Try connecting the Symphony I/O to an Apple keyboard

– Try connecting the Symphony I/O to a different USB port on your Mac

– Try the firmware update on a different Mac if you have access to one

 

You may have to try the firmware update several times before it gets through. It is not recommended to try downgrading back to the older firmware versions, as the issue with the update is not with the firmware, but with the updater app itself.

 

Is Symphony I/O compatible with Mac OS X Yosemite (10.10)?

Yes! Symphony I/O is fully compatible with Mac OS X Yosemite (10.10).  Please be sure to download and install the latest 10.10 compatible software package for Symphony from Apogee’s site.

 

Click to find the latest Symphony Software Installer

Symphony I/O Release 5 System Requirements

Symphony I/O Release 5 Requirements

 

 Click here to download Symphony I/O Release 5

Symphony Audio Interface Mode

Requirements to connect Symphony I/O to Apogee Symphony 64 or Mobile PCI cards:

  • Apogee Symphony 64 Thunderbridge or Symphony 64 PCIe card (sold separately)
  • OS X 10.8.5, 10.9.5, and 10.10 and higher (64-bit and 32-bit kernel modes)
  • 2GB memory required, 4 GB recommended

 

Pro Tools HD Audio Interface Mode

A Symphony I/O based Pro Tools system consists of two independent computer connections: audio (to a Pro Tools HD PCI card) and software control (via USB to an Intel Mac running Maestro 2). In the case where PCI cards are installed in a PowerPC Mac or Windows computer, it’s possible to run Maestro from a separate Intel Mac, such as Mac Mini or MacBook.

Note:

Running Symphony I/O in Pro Tools HD mode on a PowerPC Mac requires an older firmware version. You can request this older firmware by emailing: betafeedback@apogeedigital.com. Only the 8×8, 16 Analog In/Digital Out, and 16 Digital In/Analog Out modules are compatible with versions of Pro Tools HD older than version 9. The 16×16 Analog In/Out and 2×6 modules are only compatible with Pro Tools HD versions 9 and above.

 

Requirements to connect Symphony I/O to Avid Pro Tools PCI Cards:

  • Avid Pro Tools HDX, HD Native or HD Core/Accel/Process card installed in a computer in accordance with the Pro Tools HD Compatibility Grids, available at www.avid.com
  • Pro Tools 8.1 (requires older Symphony I/O firmware), 9.0 or greater, 10.0 or greater, 11.0 or greater

Requirements to run Apogee Maestro software, to control Symphony I/O via USB:

  • OS X 10.8.5, 10.9.5, and 10.10 and higher (64-bit and 32-bit kernel modes)
  • Apple Intel Mac

USB Audio Interface Mode

 

Requirements to connect Symphony I/O as a USB audio interface:

  • OS X 10.8.5, 10.9.5, and 10.10 and higher (64-bit and 32-bit kernel modes)
  • Apple Intel Mac – 2GB memory required, 4 GB recommended

 

Standalone Audio Interface Mode

In Standalone audio interface mode, all audio connections are made using the standard analog and digital i/o found on the I/O Module(s). For software control, connects Symphony I/O’s USB port to a Mac.

 

Requirements to run Apogee Maestro software, to control Symphony I/O via USB:

  • OS X 10.8.5, 10.9.5, and 10.10 and higher (64-bit and 32-bit kernel modes)
  • Apple Intel Mac

Symphony I/O Firmware and Software Installer Release 5

 

Download Release 5 here.

 

16x and Rosetta series users, please consult the Legacy Interface Release Notes.

 

Who should update?

Users running or upgrading to OSX 10.10 Yosemite
New Users setting up their Symphony system for the first time
Users on 10.8.5 or 10.9.5 who would like the new Features and bug fixes
NOTE: Symphony Users who are currently running 10.8.4 or lower and don’t plan to update their OSX should not update to Release 5
New Features
Compatibility with Mac OS X Yosemite and Mavericks (10.10 and 10.9)
with continued support back to OSX 10.8.5
Up to 3 Selectable Speaker Sets can be toggled and controlled from Maestro
Command-click lets you enable multiple speaker sets at the same time
Dim functionality for Main Outputs and Headphone outputs
Sum To Mono functionality for Main Outputs and Headphone outputs
Various bug fixes

 

Before you update

  • Please note critical Maestro settings such as Trim levels before performing a firmware update.Parameters will be reset after installing new software.
  • Unplug headphones and mute speaker volume before updating firmware.

 

To update

 

After updating – After updating, verify the following settings;

  • Audio Interface Mode – press and hold the right hand encoder to verify that Symphony I/O is set to the desired audio interface mode.
  • If using the Symphony 64 card, verify that the Symphony Source setting (found in the Maestro 2 > System Setup tab and Audio MIDI Setup) is set to the appropriate Symphony 64 Port setting:

! ! If interfaces are connected only to Port 1, set Source to Port 1: 32ch.
! ! If interfaces are connected to both Ports 1-2, set Source to Port 1-2: 64ch.

  • Check that Output settings such as Speaker setting and level and headphone level and mute are set as expected.