USB

Do Apogee USB products (Groove, ONE, Duet, GiO, MiC, JAM, Quartet) work with the latest MacBook?

Question:

Do Apogee’s current USB products (Groove, ONE for Mac, ONE for iPad & Mac, Duet 2, Duet for iPad & Mac, GiO, MiC, MiC 96k, JAM, JAM 96k, Quartet) work with the 2015/2016 12″ MacBook?

 

Answer:

Yes. The 2015/2016 12″ MacBook includes a USB-C port. Since USB-C uses a different size port and connector than traditional USB ‘Type A’, you will need to use an Apple USB-C to USB adapter to connect any USB device with a traditional ‘Type A’ connection, such as Apogee’s line of USB audio interfaces, to this port.

Apogee’s line of USB audio interfaces are also fully compatible with the 2016 MacBook Pro, as outlined in this post.

 

*It should be noted that Apogee’s Thunderbolt products will NOT work with the 2015/2016 12″ MacBook.

 

Click for information about compatibility with Apogee’s Thunderbolt products and the 2015/2016 12″ MacBook.

Click for information about compatibility with Apogee’s Thunderbolt products and the 2016 MacBook Pro.

Click for more information on the differences between USB-C ports and Thunderbolt 3 ports.

 

 

 

 

Do Apogee USB products (Groove, ONE, Duet, GiO, MiC, JAM, Quartet) work with the 2016 MacBook Pro?

Question:

Do Apogee’s current USB products (Groove, ONE for Mac, ONE for iPad & Mac, Duet 2, Duet for iPad & Mac, GiO, MiC, MiC 96k, JAM, JAM 96k, Quartet) work with the 2016 MacBook Pro?

 

Answer:

Yes. The 2016 MacBook Pro with Touch Bar includes Thunderbolt 3 ports, which can also be used to connect USB devices. Since Thunderbolt 3 and USB-C use the same size ports and cables, you will need to use an Apple USB-C to USB adapter to connect any USB device with a traditional ‘Type A’ connection, such as Apogee’s line of USB audio interfaces, to these ports.

Apogee’s line of USB audio interfaces are also fully compatible with the 2015/2016 12″ MacBook, as outlined in this post.

 

*It should be noted that Apogee’s Thunderbolt products will NOT work with the 2015/2016 12″ MacBook.

 

Click for information about compatibility with Apogee’s Thunderbolt products and the 2016 MacBook Pro.

Click for information about compatibility with Apogee’s Thunderbolt products and the 2015/2016 12″ MacBook.

Click for more information on the differences between USB-C ports and Thunderbolt 3 ports.

Symphony I/O Firmware Updater stuck, hung, frozen at 4%

On some USB 3.0 equipped Macs, the Firmware Updater will freeze at 4% and never complete the update.

To work around this, you need to use a USB 2.0 port. This can be a USB 2.0 port on a peripheral hub, Apple keyboard, or monitor display.

 

Here are some steps to try to update your Symphony I/O:

1. Quit the Firmware Updater and power down the Symphony I/O

2. Connect the Mac side of the supplied Apogee USB Cable to a USB port on a monitor display, Apple keyboard, or external USB Hub

3. Power on Symphony I/O and run Firmware Updater ( be patient it can take up to 5 minutes to complete )

4. If your Mac does not have a peripheral connected that has a a spare USB port then you can also do the Firmware update from an older Mac with USB 2.0 as a last resort

For additional information, see this article: https://knowledgebase.apogeedigital.com/symphony-io/updating-symphony-io-firmware/

Duet (FireWire) vs. Duet 2 (USB)

Duet/Duet 2 Comparison Chart

 

Features

Duet

Duet

Duet 2

Duet 2

Computer Connectivity FireWire 400 USB 2.0 High Speed
Sound Quality 1st Generation 2nd Generation
Roundtrip Latency performance 32 buffer @ 96kHz = 4.6 ms64 buffer @ 44.1kHz = 7.23 ms 32 buffer @ 96kHz = 3.6 ms64 buffer @ 44.1kHz = 5.8 ms
Power FireWire Bus Power USB Bus Power (DC power optional)
Sample Rate 24-bit/44.1-96kHz 24-bit/44.1-192kHz
Input Channels 2 2
Output Channels 2 4 (Stereo headphone out & L/R speaker outs)
Speaker Outputs Unbalanced Balanced
Independent Headphone Out N/A 1
Microphone Preamps 2 2
Microphone Preamp Gain up to 75dB up to 75dB
Line Level Input 1 1
OLED Display N/A 1
Touchpads N/A 1
Metering LED Segments Full Color OLED
Breakout Cable Design 2 XLR In, 2 1/4″ In, 2 1/4″ Out 2 Combi In, 2 1/4″ Out
Maestro Version Maestro 1 Maestro 2
Phantom Power 1 1
Phase Invert 1 1
Soft Limit N/A 1
Group Inputs 1 1
Mute Outputs 1 1
Sum to Mono N/A 1
Dim Outputs N/A 1
Toggle Headphone Source N/A 1
Core Audio Compatible 1 1